A Bank Teller provides excellent customer service for The Hometown Savings Bank customers by meeting their banking needs and referring them to appropriate departments within the bank.

Responsibilities:

• Greeting the public and providing excellent customer service.
• Process and examine checking and savings deposits, withdrawals and transfers.
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Issue cashier’s checks.
• Accept loan, county property tax, FICA payments.
• Balance and update savings passbooks, and close accounts when requested.
• Balance drawer daily, including periodic batching of cashed checks.
• Process cash advances, redeem U.S. Savings Bonds.
• Maintain appropriate currency logs.
• Open and check the night and ATM deposits.
• Process tax and safe deposit payments
• Follow all bank policies and procedures.
• Correspondence with Brinks personnel concerning ATM canisters.
• Verify money going into the vault and balancing the vault.
• Ensure of appropriate scanning into Cold Storage.

Requirements:

• High school diploma or GED required.
• Cash handling or sales experience preferred.
• Prior Customer Service experience.
• Excellent customer service skills.
• Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.
• Mathematical skills
• In-depth knowledge of all bank deposit products and policies.
• Basic knowledge of bank loan, trust, and investment center products.
• Ability to work well under pressure in a fast-paced environment.
• Ability to cross sell in store branches.
• High degree of accuracy.
• Strong communication and organizational skills.
• Lift up to 50lbs of coin when needed.
• Occasional lifting of storage boxes may also be necessary.

The Hometown Savings Bank is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)
• Cash handling: 1 year (Preferred)

Work Location: In person