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The Friendship State Bank
Bright, IN | Full Time
$63k-77k (estimate)
2 Months Ago
Branch Manager
$63k-77k (estimate)
Full Time | Banking 2 Months Ago
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The Friendship State Bank is Hiring a Branch Manager Near Bright, IN

Job Title: Branch Manager Status: Non- Exempt
Reports to: Branch Administration Manager
Summary: Oversees teller operations, general customer service activities, personnel administration, and general upkeep at a single branch location. Supervises teller operations to ensure quality service and maintains report documentation. Provides training to teller staff and fulfills all supervisory responsibilities over the branch’s frontline.
Essential Duties
Customer Service
  • Ensures customer needs are professionally and efficiently met by staff
  • Updates customer accounts with accurate information through proper channels
  • Responsible for actions of the frontline
  • Resolves conflict as needed by stepping in with customer interaction as appropriate
  • Serves as primary contact for account opening
  • Acts as second on call for after hour ATM trouble calls from ATM networks
Paying & Receiving
  • Accepts and accurately process customer transactions.
  • Ensures mandatory reports are completed timely and accurately
  • Processes incoming and outgoing currency
  • Balances and is responsible for cash vault
Sales
  • Develop, maintain and monitor sales call program for branch.
  • Make sales calls with appropriate personnel in an effort to maintain customer relations and increase business
  • Explains, promotes, or sells Bank products or services
Supervisory
  • Maintains an acceptable level of deposit growth
  • Upholds, follows, and enforces employment policies and procedures
  • Manages and evaluates maintenance and security concerns
  • Conducts thorough performance reviews in a timely manner
  • Holds regular staff meetings
  • Meets one-on-one with employees to provide feedback
  • Attends meetings
  • Ensures staff is professional and courteous to customers and co-workers
Non-essential Duties
Other duties as assigned by management.
Develop a personal presence in the branch’s community
Knowledge, Skills, and Abilities:
  • Excellent customer service skills
  • Maintains a working knowledge of all regulatory, compliance, procedural, and policy information
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, employees, regulatory agencies, or members of the business community.
  • Ability to write professional correspondence
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to calculate figures and amounts such as discounts, interest, and percentages.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong conflict resolution skills
Training and Experience:
  • Associate’s degree (A.A) from two-year college, university or technical school; or
  • Three to five years related experience and /or training; or
  • Equivalent combination of education and experience.
  • Typically has more than five years of teller experience.
Conditions of Employment:
  • Must travel between branches as required.
  • Must pass background check.
NOTE: Friendship State Bank reserves the right to modify, interpret, or apply this job description, as it desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. The aforementioned job requirements may be changed to fulfill any obligation(s) to reasonably accommodate qualified individuals with disabilities.
Friendship State Bank
Summary of Physical, Sensory, and
Environmental Requirements
Needed to Perform Essential Job Duties
Job Title: Branch Manager
A. Physical Requirements
1. Lifting: Up to 20 pounds.
2. Carrying: Up to 20 pounds.
Computers, telephones, calculators, office equipment, microfilm
3. Pushing/Pulling: Up to 20 pounds.
4. Use of Equipment:
Continuously
Frequently
Occasionally
Not At All
Explanation
5. Sitting
x
6. Standing
x
7. Walking
x
8. Bending
x
9. Stooping
x
10. Crawling
x
11. Climbing
x
12. Reaching Above Head
x
13. Grasping:
a. One Hand
x
b. Both Hands
x
14. Fine Manipulating:
a. One Hand
x
b. Two Hands
x
B. Environment Requirements
Continuously
Frequently
Occasionally
Not At All
Explanation
1. Exposed To Marked Changes In Temperature
x
2. Outside Work
x
3. Exposure to Dust, Fumes, Odors, Water, Etc.
x
4. Exposure to Biological, Mechanical, Electrical, and/or Chemical Hazards
x
5. Normal (Inside) Environment
x
C. Sensory Requirements
1. Eyesight
Explanation
a. Normal/Corrected
x
Necessary
Not Necessary
b. Close Eye Work
Necessary
x
Not Necessary
c. Other
Necessary
x
Not Necessary
2. Hearing
a. Normal Tones
x
Necessary
Not Necessary
b. Soft Tones
Necessary
x
Not Necessary
c. Other
Necessary
x
Not Necessary
3. Distinguish Smells
Necessary
x
Not Necessary
4. Distinguish Temperatures By:
a. Touch
Necessary
x
Not Necessary
b. Proximity
Necessary
x
Not Necessary

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$63k-77k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

06/04/2024

WEBSITE

friendshipstatebank.com

HEADQUARTERS

VERSAILLES, IN

SIZE

50 - 100

FOUNDED

1912

CEO

CHRISTOPER MEYER

REVENUE

$10M - $50M

INDUSTRY

Banking

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About The Friendship State Bank

The Friendship State Bank is the friend you've been looking for in your financial life. We specialize in providing the best financial tools, resources, and guidance so you live your best financial life. Easy to Use and Understand Checking and Saving Accounts Online and Mobile Banking Fraud Monitoring Health Savings Accounts Individual Retirement Accounts Home, Business, and Personal Loans Lines of Credit Business Development Resources Knowledgeable Bankers Who Offer Solutions for Your Needs 8 Convenient Locations in Southeastern Indiana And more! We look forward to Starting the Friendship with... you. Member FDIC. Equal Opportunity Lender. Equal Housing Lender. More
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