3 Front Desk Agent Jobs in Springs, MI
The Highlands at Harbor Springs is Hiring a Front Desk Agent Near Springs, MI
40% off at the various Boyne Restaurants
Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
Free Passes to Avalanche Bay Water Park at Boyne Mountain
Discounts on lodging for Friends and Family
Team Member Child Care
Tuition Reimbursement
Seasonal Team Member Health Insurance
Service and Loyalty Bonus Program – up to 5% of gross wages per season!
Team Member Housing available on a first come first serve basis*
At Boyne Resorts, we know that great Leadership can be the difference between a good and a great work experience. Our core values guide us daily to create lasting memories for every guest.
- Long-Term Thinking
- Excellence in Execution
- Attitude is Everything
- Develop Great People
- Register, process, and greet guests and owners promptly.
- Promptly notify housekeeping of all checkouts, late checkouts, and early check-ins.
- Arrange fulfillment of guest services by working with Bell Services, Housekeeping, and Reservations.
- Verify all information on reservations at check-in: name, address, method of payment, check out date and time, etc., ensuring that all guests establish credit upon check-in.
- Know all cash handling procedures. Possesses a thorough knowledge of credit and traveler's check cash handling procedures and adheres to them.
- Develop a thorough knowledge of room rates, types, and locations.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Be knowledgeable of group function sheets (i.e., where the function is being held, times, meals being offered, etc.).
- Demonstrate a working knowledge of all services offered at the resort and within the local community.
- Answer telephones promptly using proper telephone etiquette and appropriate script.
- Develop a thorough knowledge of the property management system.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises.
- Keep front office manager/supervisor fully informed of all problems or unusual matters of possible significance.
- Must be comfortable working in a fast-paced environment.
- Must be able to stand for long periods.
- Must be at least 18 years of age.
- Must be willing to work days, evenings, weekends, and holidays.
- Basic computer skills and knowledge of Microsoft office a plus.
- Single Bed, no pets. If interested, inquire during job interview
Job Summary
Part Time | Full Time | Other
$35k-46k (estimate)
03/06/2024
06/29/2024
The job skills required for Front Desk Agent include Guest Service, Front Office, Housekeeping, Cash Handling, Microsoft Office, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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