Essential Job Functions

Position: Host, President’s Cottage Museum

Department: Social Activities

Primary Responsibilities:

Meet and greet guests, orient them to museum, be available to answer questions

Maintain cleanliness of museum

Be available to give tours of hotel and property

Learn and understand The Greenbrier’s history

Secondary Responsibilities:

Security presence

Some work with Social Activities required throughout the year

Provide information about current resort operations to guests

The selected candidate must be able to uphold the Greenbrier's Vision as well as demonstrate the 12 Greenbrier values of safety, honesty, excellence, respect, empowerment, pride, teamwork, loyalty, commitment, cleanliness, responsibility and fairness.

Normal Working Hours:

Varying days 10:00 to 5:00, April through November, all holidays

Past Work Experience Requirements:

Strong customer service experience

Experience communicating information to individuals and small groups

Educational Requirements:

High School Diploma or G.E.D. required

Course work in U.S. and/or local history helpful

Communication Skills Requirements:

Personal interaction and communication skills very important

Thorough knowledge of the resort’s history is critical

Ability to speak comfortably with a range of people one-on-one and also in tour groups

Required Supervision:

Bunker Tour Manager

Other Requirements:

Requires a high degree of social skills, ability to greet large number of guests and provide them with basic historical information repeatedly.

*Requirements are subject to change

Job Type: Seasonal

Pay: $13.00 per hour

Benefits:

• Employee discount

Experience:

• Customer Service: 1 year (Preferred)

Ability to Relocate:

• White Sulphur Springs, WV: Relocate before starting work (Required)

Work Location: In person