The Gori Law Firm is Hiring a Reception Legal Assistant Near Edwardsville, IL
Job Title: Reception Legal Assistant
Department: Reception Team
Reports To: Supervising Attorney
Position Details: Full Time (40 hours/ work week); Hourly; Nonexempt
Supervisor Role: No
Overall Descriptions of the Position:
A Reception Legal Assistant at The Gori Law Firm is responsible for ensuring quality customer service for all incoming phone calls to the Firm. The goal of the reception department is to navigate incoming calls while providing a professional and client-focused representation of Gori Law. When not engaged on a live call, Reception Legal Assistants will perform clerical duties including, but not limited to, saving documents, extracting information, and data entry.
Skills & Abilities:
Adaptable and responsive in a fast-paced environment.
Excellent customer service and phone etiquette skills.
Physical Requirements: Position is mostly sitting at a desk in an office environment; requires regular lifting of 30 lbs; max 60 lbs; ability to sit, stand, reach, kneel, and lift objects above head-height (>20lbs) required.
Position Duties (including, but not limited to):
Answer active phone lines.
Greet and assist incoming vendors and guests.
Maintain conference room calendar.
Assist all vendors, as needed, including large deliveries for office products, shredding, and soda machines.
Maintain/ update spreadsheets: firm extension list, call log, and deliveries.
Assist the runner with inner office envelope organization.
Scan and save documents to electronic database systems.
Assist in clerical duties and special projects as needed for the Firm.