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The Glass Guru of Southlake
Southlake, TX | Full Time
$37k-47k (estimate)
10 Months Ago
Office Cordinator and Customer Service Rep
$37k-47k (estimate)
Full Time 10 Months Ago
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The Glass Guru of Southlake is Hiring an Office Cordinator and Customer Service Rep Near Southlake, TX

Roles & Responsibilities
The right person for this position excels in customer service, has a positive attitude and will be a good fit
with our current team. If you are efficient with your time management and well organized, read on. You
have the ability to multi –task if under pressure, and can handle inbound and outbound communication
with all customers, be responsible for assisting in intra-office communication, inventory control and
helping with follow-up call backs. If yes, you might be the right person. We are looking for someone
that has a passion and strong skillset with social media outlets such as Facebook, Instagram, and
LinkedIn. Following the companies brand standards you would be the key person to create business
posts and interactions within these sites. If this is you, we would like to hear from you.
  • Excellent customer service
  • Greet walk in customers or visitors promptly and professionally
  • Strong skill set of social media platform (a must)
  • Answer inbound calls promptly and professionally during business hours
  • Pre-screen incoming leads/potential customers in the proper manner
  • Mange and respond to inbound email correspondence and forward accordingly
  • Schedule estimate appointments using the appropriate company software
  • Assist Estimators with follow up on pending estimates by phone, email, text
  • Strategically schedule work appointments for installation Techs, along with customers
  • Troubleshoot issues(s) from estimators or installers in the field as needed
  • Work with all members of the team in a positive, friendly and fun manner
Qualifications & Educational Requirements:
  • HS Diploma or equivalent.
  • 2 or 4-year college degree preferred.
  • All candidates must pass initial background check.
Preferred Skills:
  • Excellent verbal/written communications skills.
  • Microsoft Office proficient (Word, Excel).
  • Experience with web based software preferred.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

07/10/2023

EXPIRATION DATE

05/13/2024

Show more

The Glass Guru of Southlake
Full Time
$48k-63k (estimate)
2 Months Ago