1 Insurance Account Manager Job in Stow, MA
The Getchell Companies is Hiring an Insurance Account Manager Near Stow, MA
Commercial Insurance Account Manager
The Getchell Companies is looking for an experienced insurance account manager/customer service representative. As a CSR, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
Our agency handles a range of commercial insurance products, with a focus on complex coverage for niche industries, including transportation, waste remediation and manufacturing.
Our goal is to hire a dependable individual to join our experienced team, who is able to offer service that meets/exceeds our client's expectations.
Responsibilities
- Educates clients about policy coverage, changes, exclusions and insurance needs throughout the year and at renewal
- Efficiently manage incoming call/email volume
- Pre-qualifies prospective business clients according to agency standards.
- Prepare (including client outreach), applications to appropriate carriers; assist producer with follow-up with carriers and clients ahead of renewal
- Reviews policies and all documentation for accuracy and quality standards
- Assists clients with coverage changes, certificate requests, binders and endorsements, including working with the MA Registry of Motor Vehicles regularly
- Actively seeks referrals from current clients and cross-sells additional business services
- Manages non-renewals and cancellation requests
- Pro-active interest in insurance industry to stay informed on emerging trends, market appetite and products /regulatory changes to provide accurate information to agency and insureds
- In-depth knowledge of current computer system functions, input procedures, codes and how to perform technical tasks to expedite client service.
Skills
- Proven customer support experience or experience as a client service representative within the insurance industry
- Familiarity with Applied EPIC systems and practices
- Experience with Office Suite and PC computers
- REQUIRED: Comfortable with commercial insurance products, including but not limited to: business auto, commercial property/package, workers' comp, EPLI, business income/extra expense, GL, inland marine, builders risk, umbrella coverage, etc.
- Familiarity with forms and processes of the MA Registry of Motor Vehicles
- Knowledge of current insurance marketplace to help communicate and negotiate with underwriters under direction and supervision of licensed P&C producer
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication & documentation skills
- Ability to multi-task, prioritize, and manage time effectively
Benefits
- Compensation based on experience
- Health Insurance
- STD/Accident/etc.
- 401k with employer match
- Profit Sharing bonuses
- Paid time off
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
Work setting:
- Office
Education:
- High school or equivalent (Preferred)
Experience:
- relevant Commercial insurance: 2 years (Required)
License/Certification:
- P&C Insurance Producer License (Preferred)
Work Location: Hybrid remote in Stow, MA 01775
Job Summary
Full Time
$79k-114k (estimate)
05/10/2024
09/05/2024
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Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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