Job Summary:

This position is responsible for performing preventative maintenance on powered surface-preparation equipment that is customer-owned or stocked in the Company’s rental inventory. The Small Equipment Technician and Backup Warehouseman will troubleshoot mechanical, electrical, and fuel problems and make necessary repairs. Equipment may include such powered surface-preparation equipment as motorized grinders, compactors, shot blasters, dust collectors, strippers, sweepers, scrubbers, saws, hammers, trowels, screeds, power washers and related items. Will also serve as a backup warehouseman, as needed, to assist with fulfilling customer orders for building materials and handling building materials inventory.

Essential Job Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Service, maintain, troubleshoot, and repair gas, propane, and electrical-powered equipment, in-house or at the customer’s jobsite or warehouse.
• Identify and order parts from vendors as needed for service and repair. Accurately manage shop parts and product inventory.
• Accept customer-owned equipment requiring service or repair. Accurately interpret rental reservations, fulfill rental orders, accept rental returns, and inspect rental equipment when returned.
• Understand how to operate all powered equipment in Company inventory and assist sales staff with customer questions on equipment functions. Know all product capabilities and features.
• Be available for mobile jobsite service repair, during and sometimes after normal operating hours.
• Provide superior customer service by communicating effectively, accurately, promptly, and politely.
• Load equipment and building materials into customer’s vehicles.
• Fulfill orders for building materials, as required. Accurately manage building materials inventory, which includes counting stock, taking inventory, palletizing outgoing shipments, receiving inbound product, and transferring material from one pallet to another.
• Operate fork trucks with capacities of 7,000 pounds or more safely and efficiently.
• Operate end loaders with three-cubic yard capacities or more safely and efficiently.
• Interpret product labels and be technically familiar with building material products. Accurately interpret sales tickets and understand product descriptions.
• Other duties may include sweeping, shoveling, cleaning the warehouse or yard, painting, cutting re-rod and steel lintels, and repairing fire hydrants.
• May be assigned additional tasks and duties by management, as required.

Required Skills/Abilities:

• Demonstrated diagnostic, testing, electrical, mechanical and assembly skills on small equipment.
• Punctual and organized; works efficiently to meet customer deadlines.
• Demonstrated ability to effectively communicate with customers.
• Demonstrated familiarity with concrete products/building materials and their applications, such as patching material, sealers, forming systems, and decorative-concrete materials, is a plus.
• Valid state driver's license.
• Work effectively as a team with co-workers and customers.
• Uses effective written and oral communication skills.

Education and Experience:

• Minimum five years of work experience in maintaining and repairing small gas, propane, and electrical-powered equipment to manufacturer’s performance specifications.

Working Environment and Physical Demands:

• Be able to lift and carry products weighing up to 100 pounds.
• Able to safely climb and descend ladders.