Join The Foundry Social as Our General Manager: Where Leadership Meets Unforgettable Experiences!

Join a squad where work equals fun and making a real impact in our community! If our Core Values vibe with you – Passion for What We Do, Embracing Fun, Guest-First Mentality, and Solid Teamwork – you're exactly who we're after.

Who are we? Welcome to Foundry Social, the leading destination for entertainment in Northeast Ohio. Nestled in Medina's vibrant center, we're the go-to spot for locals and visitors from Cleveland, Akron, Medina, and beyond. Our doors are open to everyone looking for a memorable experience, whether you're coming from nearby communities or making the trip especially to see us.

Are you ready to lead the most exciting entertainment place in town? The Foundry Social is searching for a General Manager who blends fun with professionalism, leadership, and a passion for hospitality. Immerse yourself in a role that involves managing the seamless operation of our dining, gaming, and event spaces, and guiding a team dedicated to making every visit memorable.

The ideal candidate will be a dynamic leader with a passion for hospitality, entertainment, and creating memorable guest experiences. In this role, you will be at the helm of coordinating seamless operations across all areas of our venue, including the Back of House (BOH), Front of House (FOH), gaming areas, and event management. You will be responsible for managing staff, ensuring customer satisfaction, overseeing financial performance, and ensuring compliance with health and safety regulations, all while fostering a collaborative environment that bridges the gap between dining, gaming, and event experiences.

Duties and Responsibilities – The Fine Print

· Oversee daily operations of the venue, ensuring efficient management of all activities.

· Lead and motivate a diverse team to exceed customer expectations, promoting a culture of excellence.

· Develop and implement strategies to enhance customer satisfaction and loyalty.

· Manage financial budgets, including forecasting, expense control, inventory and revenue growth.

· Ensure compliance with all local, state, and federal laws and regulations related to health, safety, and alcohol service.

· Coordinate with marketing to promote events, specials, and new offerings to increase patronage.

· Handle staffing requirements, including hiring, training, scheduling, and performance evaluations.

· Foster a positive, inclusive, and productive work environment for all employees.

· Liaise with vendors and suppliers, maintaining strong relationships and negotiating contracts to benefit the venue.

· Analyze performance data to identify trends, make informed decisions, and implement improvements.

Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Requirements:

• Proven experience as a General Manager or similar executive role in hospitality, entertainment, or related field.
• Strong leadership skills with a track record of managing and motivating teams.
• Excellent communication and interpersonal abilities, with a focus on customer service.
• Financial acumen, with experience managing budgets and financial planning.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Knowledge of industry regulations and guidelines related to health and safety.
• Must possess at least a high school diploma or equivalent.

Language Skills – Ability to read, analyze financial reports, and legal documents. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community. Ability to effectively present information to management, public groups, and/or board of directors. Ability to interact clearly and effectively, in both written and oral communication, with supervisors, clients, staff, vendors, etc.

Competencies:

To be successful in this role, you must display a positive attitude with a smile and be focused on delivering a top-level entertainment experience for each guest as well as have a very flexible schedule that may allow for early morning and late-night events, as scheduled.

You will work in a lively environment, whose core business and mission to bring fun and connection to people of all ages. We are committed to our employees, and dedicated to making a difference in their lives and in the lives of our guests. We offer great pay, along with benefits, including healthcare.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Work is performed in a commercial food service operation environment and entertainment center. Exposure to noise and large gatherings of people are common. Requires working extended hours with little notice. Work involves the operation of demanding equipment and standing for extended periods of time. Lifting and/or carrying materials weighing up to 30 pounds occurs with varied frequency.

Compensation and Benefits:

· Compensation based on experience

· Paid Time Off (PTO)

· Health Insurance

· Dental Insurance

· Vision Insurance

· Support for training and education opportunities

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Every weekend
• Monday to Friday

Application Question(s):

• Are you able to work nights and weekends?

Ability to Commute:

• Medina, OH 44256 (Required)

Work Location: In person