Flatiron School is seeking an Admissions Representative, Top of Funnel, to join our admissions team. As an Admissions Rep, ToF, you’ll contact prospective students, understand their career and life goals, and help them navigate the courses and careers that Flatiron School offers. You’ll be the front line of the school, a true expert in Flatiron School's products and course offerings.

At Flatiron School, you can contribute meaningfully to our organization's growth by helping students change their lives through a career in Software Engineering, Cybersecurity, Product Design, or Data Science. We seek out highly motivated and passionate students from hundreds of prospective students in each market for each discipline. 

You will be responsible for sourcing applicants, cultivating our values in prospective students, and moving students toward enrollment in our courses. Persistence and a desire to make an impact will prove crucial in this role as we work to expand our course offerings to students across the country.

Responsibilities:

Communicate enthusiastically and clearly about Flatiron School's programs, features, and benefits with a high volume of prospective students (100 per day) through phone, chat, video calls, and email.

• Respond swiftly to inbound student inquiries via chat, email, phone, and SMS.
• Assess student goals and concerns and guide them through the application process.
• Contribute to testing and iterating outreach strategies to continuously improve processes.
• Collaborate cross-functionally with account executives, community teams, education delivery, career services, and marketing to provide a seamless student experience.
• Support admissions-related events as needed.
• Follow standard operating procedures and policies set by leadership unless management grants approval for deviation. 
• Assist in assigning applications and coordinating team round-robin.

Qualifications:

• 0-2 years of Top of Funnel, SDR, BDR, successful quota carrying experience.
• Alignment with our company values: Make No Little Plans, Nurture Difference, Strive for Excellence, Be a Lifelong Learner, Radiate Positivity, and Work Together. 
• Ability to learn quickly and retain nuanced information.
• Strong communication skills, including effectively interacting with people from diverse backgrounds.
• Strong organizational and time management skills.
• Organized and can manage time effectively.
• Adaptable and able to adjust priorities as needed.
• Ability to meet and exceed performance metrics.
• Can work effectively and independently in a remote environment. 
• Growth mindset and openness to feedback.

Expected Compensation:

• $45K-$50K annually