Job Summary

We are seeking a skilled and experienced Dining Room Supervisor to join our team. As a Dining Room Supervisor, you will be responsible for overseeing the daily operations of the dining room, ensuring exceptional service and customer satisfaction. Your leadership and culinary expertise will contribute to creating a positive dining experience for our guests.

About The Firs

Since 1921, we've been crafting unique camp and conference programs, spreading the joyous news of Jesus Christ and creating memories that last a lifetime. Nestled in the awe-inspiring natural beauty of the Pacific Northwest, our programs are set against breathtaking landscapes.

Immerse yourself in a world where top-notch facilities, exciting activities, high-energy programs, mouthwatering food, and exceptional service converge to ensure that your stay at any of our sites is nothing short of extraordinary. Yet, amidst all these amenities, the true magic lies in our people. Through generations, our dedicated staff, employees, volunteers, interns, camp counselors, and devoted workers have been the heartbeat of The Firs, making a profound impact on the lives of our cherished guests.

​The mission of The Firs is for people to encounter Jesus and experience the love of God. Food plays a key role in our larger work of hospitality, setting the context for our guests to encounter what really matters. Read more about our ministry by going to thefirs.org.

Responsibilities

• Supervise and coordinate the activities of dining room staff, including servers, and dishwashers
• Train new employees on service standards and customer service skills
• Ensure that all guests are greeted promptly and seated in a timely manner
• Monitor dining room operations to ensure efficient workflow and adherence to quality standards
• Assist in food preparation and plating when necessary
• Address customer inquiries, concerns, and complaints in a professional and timely manner
• Maintain cleanliness and organization of the dining area, ensuring compliance with health and safety regulations
• Collaborate with kitchen staff to ensure smooth coordination between front-of-house and back-of-house operations
• Manage inventory of dining room supplies, such as utensils, linens, and condiments
• Implement effective shift management strategies to optimize productivity

Requirements

• Previous experience in a leadership role within the food industry or hospitality sector
• Strong knowledge of food preparation techniques and culinary terminology
• Excellent communication and interpersonal skills
• Ability to effectively manage a team and delegate tasks accordingly
• Exceptional customer service skills with the ability to handle difficult situations with tact and professionalism
• Flexibility to work various shifts, including evenings, weekends, and holidays

Schedule

• Weekend shifts for meals in the spring and fall
• Weekday shifts beginning mid-June through end of August
• Shifts typically 6-8 hours in length

Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.

Job Types: Full-time, Part-time, Seasonal

Pay: $17.00 - $19.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Food Handler Certification (Preferred)

Ability to Relocate:

• Bellingham, WA 98229: Relocate before starting work (Required)

Work Location: In person