We are looking for an experienced Medical Spa Manager or Cosmetic Medical Practice Manager to run daily operations for our cosmetic medical practice and med spa located in Bala Cynwyd, PA.

You will be responsible for day-to-day operations, non-clinical performance management, maximizing productivity and profitability, maintaining staff records and schedules, inventory management, enforcing policies and procedures, assisting with hiring and training of employees and assisting with expansion. You will be expected to jump in as necessary to help with patient call handling, patient scheduling, and lead follow up. You will assist in launching new marketing initiatives as we grow out our med spa services. As a manager, you should demonstrate exceptional organizational skills and the ability to perform well in a fast-paced environment. Our position requires at least 2 years of experience as a med spa/practice manager. We are looking for someone who is excited to partner with our team and company long term and we offer many opportunities for growth as our company scales. Cover letter required for application to be considered.

You will work primarily in our Bala Cynwyd, PA office. We have an additional office in Maple Shade NJ. We currently have staffing to cover our NJ office but the ideal candidate would be able to help in all aspects of the practice as needed. Reliable transportation is essential.

Our office is typically open between 8:30am and 6:30pm weekdays and 2 Saturdays per month from 8:30-4. Expect to be scheduled to work some weekdays until 6:30pm and at least 1 Saturday per month.

Responsibilities

• Assist with operations of office – including assisting with patient flow, answering patient phone calls and emails, and checking out patients as necessary.
• Monitor and respond to leads. Excellent phone handling skills are a must.
• Monitor performance of staff
• Ensure medical and office supplies are ordered and inventoried properly.
• Ensure payments are received and properly accounted for.
• Supervise office staff
• Maintain staff records and schedules
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards

Skills

• Determined and takes initiative to improve work environment
• Proven work experience as a medical office manager, medical spa manager or medical receptionist
• Experience with staffing including hiring, performance review and firing
• Knowledge of accounting, data and administrative processes and principles
• Ability to handle medical records discreetly.
• Knowledge of med spa issues and terminology
• Excellent organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills and a customer service orientation

Benefits include:

• 401K program with 4% match after 1 year and profit sharing after 2 years of full-time employment.
• 5 days of paid vacation after your first 6 months of employment. PTO time begins to accumulate after the 90 day probationary period.
• Health insurance reimbursement of $300 per month is offered for our group plan once you have finished the probationary period.
• Compensation depends on level of experience. Please express your salary requirements in your cover letter.

Please submit your resume and cover letter for consideration if you feel you would be an asset to our team.

Job Types: Full-time, Part-time

Pay: From $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Medical office

Medical specialties:

• Surgery

Schedule:

• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: In person