RECEPTIONIST

The Receptionist is responsible for operation of the switchboard and paging system. He/she answers all incoming calls, redirecting them as needed. The Receptionist greets visitors and gives direction to residents, visitors and supports clerical activities.

Responsibilities:

• He/she will maintain a current list of residents by name & room number, list of telephone numbers for all personnel, list of department by extensions, names of key personnel and their extension numbers etc.
• He/she will coordinate outgoing and incoming mail.
• He/she will ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
• He/she will perform other duties as requested.

Qualifications/Requirements:

• High school degree or equivalent with college/business school coursework preferred.
• Experience with medical terminology preferred.
• Must be able to read, write, and understand the English language.

Desired Characteristics:

• Strong organizational skills.
• Ability to handle a variety of assignments, some of moderate complexity, requiring considerable familiarity with the operating details to the facility.
• Present well groomed, professional image and be corteous and tactful at all times.
• Ability to operate a typewriter or computer.
• Show discretion in handling of confidential information.
• Have a pleasant and professional phone manner.
• Ability to positively interact with personnel, residents, family members, visitors, government agencies, personnel and the general public.
• Have well-developed verbal and written communication skills.

Shifts: weekdays 4pm to 9pm (including weekends 8am-2pm & 2pm -9pm)

An Equal Opportunity Employer