At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference you can touch or see - it’s a difference you can feel. We are seeking a Stage Manager for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Stage Manager checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

Summary of Major Duties and Responsibilities

• Confers with Producer concerning production plan.
• Disseminates general information about production.
• Interprets stage set diagrams to determine stage layout.
• Monitor show expenses and helps achieve budgets.
• Coordinates up-to-date production calendar, rehearsals, meetings, costume fittings and coaching sessions with Entertainment Manager/Supervisor.
• Anticipate the needs of the production and the Manager/Supervisor, director and carry out tasks without being asked.
• During rehearsals, takes notes for the director, performers and technicians, including movements across the stage, scripts changes and light, sound and scenery needs.
• Compiles and archives updated script, score, notes, a/v materials, etc. into a comprehensive production book.
• Supervises/monitors actions of stage crew, musicians and performers during rehearsals and performances to ensure the producer and director’s vision to maintain show quality.
• Calls for performers to be present at certain intervals before curtain time.
• Follows script for each performance and gives cues for curtain, lights, special effects and prompting performs as needed.
• Be knowledgeable of assigned location and its technical equipment.
• Assist in placing scenery and props.
• Devises emergency substitute for props and stage equipment.
• Supervises transitions of understudies into performances.
• Monitor stages to insure they are in good working condition, i.e. floors, locks, heating, air, electrical systems, floor, roof, seats and setting area.
• Monitors safe use of equipment and facility and safe conduct of all show personnel.
• May operate production equipment to transmit or record performances.
• May be called upon to act as backstage/on stage crew in performance of a production.
• Drive company vehicles (car, vans, and non-commercial trucks) to transport personnel and/or supplies.
• Keeps records to advise Manger/Supervisor upon matters of time attendance, payroll and employee benefits.
• Supervise technical set up of shows.
• Supervise change over from one show to another.
• Request work orders for repairs on show facility and follow-up.
• Safety Trainer and perform training for personnel as requested.
• Complete and maintain documentation for all monthly safety meetings along with performing monthly and bi-monthly safety inspections as required.
• Update and maintain up-to-date Safety Data Sheets for your location.
• Supervise all work calls – unless being supervised by management then you may be required to participate in work call.
• Coordinate with front of house ushers and vendors.
• Gathering and entering information for daily show reports and Park Pulse
• Traveling shows:
  • may require long hours for travel
  • managing overnight accommodations and meals for the group
  • coordinate arrive times and set-up with venues
  • multiple set-up and tear-down of travel set
  • documentation for every aspect of traveling show
  • maintain open communications and working relationship with Dollywood Foundation
• May be asked to assist in any auditions, local or out of town.
• Authorized PCard holder, if required by Manager.
• Duties require evening and late night work during rehearsal and shows. (Long hours may be required at unconventional times)
• Weekend commitment is a requirement.
• May required extended outdoor work.

Management reserves the right to change and/or add to these duties at any time.

Educational and Experience Requirements

• Minimum 18 years of age.
• High school diploma or equivalent.
• College degree in theater or similar discipline preferred.
• Previous stage management experience, including theme park, theater or amateur productions to include sets, costumes and lighting preferred.
• Must have experience in leading and working with technical crews.
• Considerable knowledge of accepted practices concerned with stage management.
• Experience dealing with a variety of personality types and have the ability to remain even-tempered even when others are excitable or upset.
• Above average computer experience with working knowledge of Excel, Microsoft Word and internet.
• Must successfully complete a pre employment offer background check and drug screening.

Knowledge, Skills, and Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must enjoy a fast-paced, dynamic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Must reflect Dollywood’s core values through the lens of dignity and respect.
• Enjoy working with technicians, performers, and equipment that creatively enhances performances and shows.
• Open to new ideas and willing to learn new technical techniques.
• Must work well with others.
• Must be able to initiate work and effectively produce with minimum supervision.
• Must be able to think clearly and react quickly and calmly to changes and/or emergency situations.
• Demonstrates a positive and enthusiastic attitude toward job, co-workers, and guests.
• Must be polite, courteous, honest, and dependable.
• Must accommodate changes in schedules and assignments; accepts change easily.
• Must maintain a professional appearance in specified wardrobe.
• Must maintain required attendance
• Must demonstrate servant leader attributes.
• Must have above average reading, writing, and oral communication skills.
• Must be able to move scenery and props in a safe manner.
• Must have a valid Driver’s License and the ability to provide proof of auto insurance.

• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Able to hear, see and speak.
• Able to speak, read and write in English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to be productive in a fast-paced, dynamic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.
• Able to operate/drive a company vehicle with valid driver’s license.
• Able to add, subtract, multiply and divide with accuracy.
• Able to lift, carry, push, and pull up to 50 pounds, with assistance.
• Able to communicate effectively using standard English grammar and punctuation.
• Able to tolerate temperatures of 0 to 140 degrees.
• Able to work outdoors.
• Able to accommodate changes in schedules and assignments and relay changes to crews easily and effectively.
• Able to accurately communicate verbally.
• Must be able to move about, climb, bend, twist, kneel and stoop.
• Must have good manual dexterity and be able to operate electrical and electronic audio and lighting equipment properly.
• Must be able to hear well in a noisy or musical environment.
• Must be able to see near and far and have good color vision and depth perception.
• Must be able to lift, carry, push and pull, or help lift and carry and push and pull items up to 50 pounds.
• Must be able to climb and work comfortably in high positions up to 40 feet off of the ground.
• Able to communicate over headset and radio.
• Able to read cues, operating instructions and operate equipment.
• Able to sweep and mop floors and keep area clean and safe.
• Must wear the provided uniform.
• Must have good organizational skills.
• Able to tolerate, handle, and have knowledge of commercial chemicals including cleaning solvents, adhesives, paints, lubricants, fog/snow/hazer fluids.
• Able to perform all job duties in a safe manner while following all Dollywood Safety procedures and policies.
• Able to initiate inventory lists, bi-weekly maintenance logs, and safety reports of related equipment.

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.