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At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.
Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference you can touch or see - it’s a difference you can feel. We are seeking a Spa Desk Receptionist for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Spa Desk Receptionist checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Spa Coordinator is responsible for providing 5-star service to our guests when they are visiting The Spa at Dollywood’s DreamMore Resort and attending to their needs. The ideal candidate is an experienced customer service professional, in person or with phone capabilities, with a strong interest in the spa industry and able to multi-task in the daily operation of front and back of house in The Spa. Should have some computer skills for efficiencies with POS system, should be able to work with team effectively and in a manner fitting the Dollywood Company brand. The Spa Coordinator is the first and last person our guests encounter when planning and visiting the Spa, and is considered to be the first and last impression for all guests visiting or receiving treatments.
Summary of Essential Functions and Responsibilities
Management reserves the right to change and/or add to these duties at any time.
Education and Experience Required
Knowledge, Skills, and Abilities
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Part Time
$34k-47k (estimate)
05/13/2024
05/24/2024