We are seeking a Full Time Resident Manager for The Doe Fund's newest permanent supportive housing for homeless individuals including veterans living with a severe mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 90-unit residence will provide housing for 54 individuals referred by the NYC Human Resources Administration (HRA) and the rest 36 units will be apartments for affordable to low-income households

The Resident Manager is responsible for the supervision of the residents and the overall operation of the residence during designated shifts. S/he will work collaboratively with the Clinical team and the Program Director to ensure that resident needs are being met as well as the safety of the residence. The successful candidate will have strong communication skills along with experience working with individuals diagnosed with mental illness and/or substance use disorder.

The shifts we are looking to cover are: Monday – Friday 4:00 pm to 12:00 am OR 12 am to 8 am. 

The Ideal Candidate:

• You have a High School diploma or GED, some college preferred
• You have a Fire Safety certification is preferred (F-02 or F-80) 
• You have at least two years of experience working in social service, residential setting
• The ideal candidate must have a working knowledge of substance abuse, mental illness, and homelessness
• You have the ability to work independently
• You have excellent interpersonal and organizational skills
• You have excellent oral and written communication skills
• You have proficient computer skills – internet and Microsoft Office

 Key Responsibilities:

• Function as a liaison between the residents and the staff 
• Collaborate with the Security staff to ensure the safety and well-being of the residents
• Perform hourly patrols in the residence
• Manage any challenging situations and crises that may occur at the residence
• Responsible for handling any incidents that may occur at the residence and completing an Incident Report form, as needed
• Communicate noteworthy events to the Program Director and the Clinical team as well as document them in the appropriate logbook
• Attend all mandatory staff meetings
• Ensure all aspects of Fire Alarm System (FAS) are working properly and are up to code with FDNY
• Visually inspect and document all components of the FAS
• Other duties as assigned

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.