Job description

The team behind The Dean Hotel in Providence is actively seeking candidates for the position of Barista.

Ash designs, develops, owns, and operates a very special collection of properties that seek to create a more inspired world. Honing in on the spirit of a place, Ash sees what’s there and what wants to be, and then creates space for new stories to unfold.

Position Summary:

The Barista Position is responsible for ensuring guests’ enjoyment in The Lobby Cafe and providing service at the counter. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Welcomes each guest personally using enthusiastic words, tone, and body language at all times
• Makes guests feel appreciated through your actions
• Works as a team with all personnel in order to maintain an effective atmosphere and an efficient food and beverage service
• Works with others to keep all areas always cleaned and stocked to the Company’s standards
• Prepares coffee, espresso, tea, and other alcoholic and non-alcoholic beverages for patrons of bar and to-go customers following standard recipes
• Inputs orders into computer immediately, collects money from guests and makes change
• Arranges bottles and glasses to maintain an attractive display
• Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Basic mathematical skills and an ability to handle money and give correct change
• Excellent communication skills
• Organizational skills
• Multi-task oriented
• Knowledge of Company’s food and beverage specifications
• Knowledge of workplace safety procedures

We are seeking a candidate who:

• Will be passionate about providing exceptional service according to ASH brand standards
• A passion for world-class food, beverage, and service
• The ability to guide guests through the menu, being knowledgeable of all offerings, including questions regarding the food, bar, beer, coffee, and wine selections
• Pays extraordinary attention to detail, meets deadlines, follows up and through
• A meticulous attention to detail regarding cleanliness, and in providing an engaging, knowledgeable, and well-timed guest experience.
• Is a creative problem solver that takes a hands on approach to finding solutions and excels at understanding and clarifying issues within the hotel and staff
• Has impeccable interpersonal skills that demonstrate experience in employee relations and recruiting
• Has experience in the field of hospitality
• Has exceptional communication skills - there is no such thing as over communicating
• Works well in a team environment and naturally exudes professionalism
• Is an effective listener who is able to effectively resolve conflicts in a fair and direct manner - nothing slips through the cracks
• Can work well under stress or in high-pressure situations

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

Compensation & Benefits

• 75% employer-sponsored health insurance, dental insurance, vision insurance
• Paid time off, paid sick leave, paid time off to vote, 1.5x paid holidays
• 50% food & beverage discount and discounted hotel rooms
• Opportunity for growth within parent company ASH NYC

We are an equal opportunity employer that considers applicants without regard to race, sex, religion, national origin, disability, or protected veteran status.

Job Types: Full-time, Part-time

Salary: $15.00 - $16.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Restaurant type:

• Coffee shop

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Coffee shop

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Providence, RI 02903: Relocate before starting work (Required)

Work Location: In person