POSITION SUMMARY

The Receiving Coordinator works in conjunction with the Purchasing Manager to provide excellent customer service to the students, staff, faculty and vendors.

The Receiving Coordinator is responsible for ensuring the accurate receipt and storing of all items into the storeroom and for all other Culinary Institute of America (CIA), Greystone departments, as required.

ESSENTIAL RESPONSIBILITIES

Adheres to all Institute standard operating procedures related to the storage and rotation of incoming products. Assesses and independently provides prompt solutions regarding any issues that occur due to storage, incoming products and product rotations.

Provides the Manager with root cause analysis and solutions for any issues that occur.

Confirms the proper receipt of all food & beverage deliveries for quantity (weights and / or counts delivered vs. ordered) and quality (e.

damaged boxes, spoiled produce, broken bottles, etc.) upon receipt.

Ensures items are being weighed upon receipt and meet educational specifications. Uses position’s authority to return out of specification product(s) for credit.

Provides feedback to Buyers on the quality of items received from individual vendors.

• Informs Purchasing Manager of any noted variance in quoted or contracted pricing.
• Ensures that request for credit or debit or return procedures are adhered to and reflected on invoices.
• Manages the entry of all food & beverage receiving information into the Eatec system in a timely manner.
• Supervises and assists in placing food & beverage supplies in their proper storage. Determines any changes that need to be made for efficiency or effectiveness in storage areas.

Reports all issues to the Manager, with root cause analysis and solutions.

• Ensures that all products are being properly stored and rotated using the First In, First Out (FIFO) method and following any established principles.
• Ensures all liquor is secured in Beverage Storeroom upon receipt.
• Works with Purchasing Stockkeeper to ensure items stored or issued for requisitions are in compliance with Institute standards.
• Ensures that all out of stock items are effectively communicated to the Buyer and the Chefs and / or students picking up the order.
• Maintains knowledge of all product lines handled within the warehouse.
• Greets and assists all customers to the receiving area in a professional, courteous, helpful, and friendly manner.
• Provides proficient and proactive customer service either in person or on the phone.
• Completes all designated cleaning assignments and work to ensure the general safety and sanitation of the facility.
• Assists in any area of the Storeroom as demand required.
• Assists in any routine and monthly inventories as required.
• Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education :

High school diploma or GED.

Experience :

A minimum of one (1) year of experience working in a Food Service environment / warehouse or related experience.

Licenses / Certifications :

• Valid Forklift Certification, or the ability to become certified.
• Valid ServSafe Food handler certificate, or the ability to become certified.

PREFERRED QUALIFICATIONS

• Associates degree in Business, Hospitality or related field.
• Higher Education working experience.
• Graduate of an accredited culinary school.
• Bilingual in Spanish.
• Purchasing / inventory system experience with EATEC or similar system.
• Customer service experience with problem solving skills.
• Ability to multi-task and handle high volume workload.
• Familiarity with procedures to receive packages through Track It’ System, when needed.

REQUIRED SKILLS

• Strong analytical, problem-solving and conceptual skills.
• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Demonstrated ability to show a high level of service responsiveness to customers.
• Must display a high level of energy and self-motivation.
• Basic computer skills including familiarity of Microsoft Office suite products, Word and Excel.
• Skilled in the operation of standard warehouse equipment.
• Intermediate level math proficiency.
• Ability to establish and maintain effective working relationships with diverse stakeholders.

WORKING CONDITIONS

• Regular work requires a great deal of sitting, standing, lifting, bending and stretching.
• Must be able to stand for eight (8) hours.
• Ability to work in extreme temperatures hot and cold for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to lift and move up to 100 pounds or more with assistance.

Last updated : 2024-04-26