You haven't searched anything yet.
Grow Your Career at Compost Crew:
Join us at Compost Crew, a locally owned fast-growing organics recycling company based in Rockville, MD. We are rescuing nearly 20 million pounds of unwanted food scraps from the landfill per year, helping to retain valuable nutrients by converting the food scraps into a rich soil amendment – compost. Compost Crew is the largest organic recycling company in our region, serving over10,000 homes, businesses, communities and governments throughout Washington D.C., Maryland, and Virginia. We’re innovative leaders in the elimination of food waste, revitalization of our soil and sustainability. At Compost Crew, you’ll enjoy a safe, friendly work environment where you’ll be treated with appreciation and respect. You’ll make a real difference in the well-being of our community and environment.
Position Overview:
Do you like to be at the heart of operations? If you thrive on real-time plan execution, schedule management, problem-solving and accountability, this is the position for you. You’ll be the central point of contact for our commercial customers, drivers and managers. Every day, you’ll see your impact on service quality, safety and asset management. You’ll be a key contributor to successful route execution using precision logistics tools. Starting pay $19-$20/hr.:
Key Requirements:
High School diploma or equivalent
At least one year experience in a high-volume dispatch & customer service role
Customer service/Communication/Collaboration skills
Ability to prioritize work in a fast-paced environment
Discipline in applying department/company processes and procedures
Problem-solving and action follow-up skills
Effective and professional communication skills via email, telephone, and other technological devices
Proficiency in use of scheduling and communications software applications
Attention to detail and accuracy in using multiple information sources, including reports and databases
Reliable attendance in office
U.S. employment authorization
Other Helpful Background:
Associate’s degree or equivalent
Experience in environmental management, transportation, waste management or logistics industry
Community service experience
Continuous improvement knowledge/skills
Interest in sustainability
Responsibilities:
Plan, assign, monitor, and follow-up daily on route assignments
Assist in determining and maintaining weekly Driver and Helper scheduling
Proactively maintain high-volume of daily communication with commercial and roll off customers through various forms of communication platforms
Provide resolutions daily to drivers and management regarding delays, changes, route cancellations, re-routing, and continuous improvement processes
Serve as an emergency point of contact for Drivers/Helpers on logistics and safety issues
Ensure same-day service requests or escalations are responded and executed for all commercial and roll-off routes
Cross-train within residential and customer service departments for coverage
Collaborate and maintain scheduling of subhaulers and 3rd party companies that provide services on behalf of Compost Crew
Comply with department/company processes and procedures such as maintaining logs and databases
Perform weekly inventory control tasks and maintain such related to the Upper Marlboro facility
Prepare and distribute daily operational reports prior to end of shift
With Route Supervisor, assist in maintaining a clean and safe facility. Perform random environmental facility inspections and other facility related tasks as needed
Close facility daily upon completion of shift
Schedule:
Compensation and Benefits:
Competitive salary
Top-tier medical insurance with generous contribution for self and dependents
Dental, vision, life and ADD insurance
401k retirement plan
Paid Time Off
Employee Assistance Program
Learn more about Compost Crew at:
https://compostcrew.com/:
Full Time
$48k-64k (estimate)
07/25/2023
04/26/2024
The following is the career advancement route for Dispatcher/Customer Service Representative positions, which can be used as a reference in future career path planning. As a Dispatcher/Customer Service Representative, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher/Customer Service Representative. You can explore the career advancement for a Dispatcher/Customer Service Representative below and select your interested title to get hiring information.