Are you ready to immerse yourself in a world of relaxation and rejuvenation? We are seeking a vibrant and experienced Spa Manager to join our team and lead the way in delivering exceptional customer service with a touch of flair. If you have a passion for pampering and a knack for managing staff in a fun yet professional environment, then we want to hear from you!

Responsibilities:

• Oversee day-to-day operations of the spa to ensure seamless and exceptional customer service.
• Manage and schedule spa staff, ensuring adequate coverage for appointments and daily operations.
• Handle booking appointments, coordinating with clients, and maintaining accurate records.
• Monitor inventory levels of spa products, supplies, and retail items, and reorder as needed.
• Train and supervise spa coordinators to ensure accuracy and efficiency in their tasks.
• Complete shift checklists and ensure all tasks are completed to maintain spa standards.
• Maintain staffing levels by recruiting, hiring, and orientating new spa staff.
• Foster a positive and collaborative work environment that promotes teamwork and creativity.
• Utilize MS Office products and other software effectively for administrative tasks.
• Ensure compliance with health and safety regulations and maintain cleanliness standards.

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• 3-4 years of management experience in a spa setting.
• Exceptional customer service skills with a focus on exceeding guest expectations.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Attention to detail and a keen eye for maintaining spa standards.
• Proficiency in MS Office products and strong computer skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Passion for the spa industry and staying updated on trends and developments.
• Certification in spa management or related field is a plus.

If you're ready to lead our team to new heights of relaxation and luxury, while delivering our signature style and standards, then we invite you to apply for the Spa Manager position. Join us in creating unforgettable experiences for our guests and become a part of our growing spa family!

Job Type: Full-time

Pay: $48,761.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Massage Therapy License (Preferred)
• Esthetician License (Preferred)

Ability to Commute:

• Plymouth, NH 03264 (Required)

Ability to Relocate:

• Plymouth, NH 03264: Relocate before starting work (Required)

Work Location: In person