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Guest Services Agent - The Cliffs Hotel & Spa
The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Pismo Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests.
The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events.
We love our employees - we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.
The Cliffs Hotel & Spa is continuously growing and expanding! We are seeking a gracious, thoughtful, and motivated part-time Guest Services Agent who can create a sense of luxury while engaging with guests.
We look forward to connecting with you!
Position Summary
Guest Services Agents are responsible for daily front desk operations including check-ins, check-outs and completion of daily checklists.
Guest Service Agents will also work dedicated shifts in our Retail Store, the Salt and Sundry Giftshop and be responsible for daily sales, checklists and assistance with store inventory.
Guests Service Agents work with all departments to accommodate our guests. The position requires quick thinking, problem solving and a friendly demeanor to properly service our guests to achieve our mission of providing happy, lasting memories through genuine service and thoughtful amenities.
Essential Functions of the job
Physical Requirements
Education, Experience, Skills :
This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Last updated : 2024-05-14
Full Time
Restaurants & Catering Services
$30k-40k (estimate)
05/16/2024
05/22/2024
cliffshotelandspa.com
PISMO BEACH, CA
25 - 50
1999
JOHN KING
$5M - $10M
Restaurants & Catering Services
The job skills required for Guest service agent include Customer Service, Guest Service, Cash Handling, Problem Solving, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.