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Guest service supervisor
$62k-81k (estimate)
Full Time 1 Month Ago
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The City of Greenville/Greenville Zoo is Hiring a Guest service supervisor Near Greenville, SC

Under regular direction and in compliance with standard operating procedures and policies, oversees Guest Services operations to include Admissions, Gift Shop, Concessions, Giraffe Feeding Platform, Special Events, Birthday Parties, and temporary sales locations.

Exercises limited discretion in the interpretation and application of standard policies, procedures, and rules. Maintains inventories of gift merchandise, food items, and work-related supplies.

Promotes a safe work environment; addresses guest incidents, accidents, and injuries and documents those according to operating procedures and policies.

Supervises, schedules, directs, trains, and monitors the performance of Guest Services employees. Maintains work areas in compliance with state and local guidelines and health regulations.

Assists with setup, operation, and supervision of special events and Zoo facility rentals. Coordinates Giraffe Feeding Platform by ensuring the platform is properly staffed and food is supplied.

Experience Required

Over two (2) years of experience as a supervisor in a food or retail operation.

Salary

Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

SALARY

$62k-81k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

06/01/2024

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The following is the career advancement route for Guest service supervisor positions, which can be used as a reference in future career path planning. As a Guest service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service supervisor. You can explore the career advancement for a Guest service supervisor below and select your interested title to get hiring information.

Lowes Foods
Full Time
$30k-39k (estimate)
3 Months Ago
Church's Chicken
Full Time
$31k-40k (estimate)
4 Months Ago

If you are interested in becoming a Guest Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Supervisor job description and responsibilities

Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.

05/05/2022: Portsmouth, NH

Provide training to all guest services staff, schedule work of all visitors and staff and ensure compliance to all budget requirements and provide required feedback.

05/03/2022: San Antonio, TX

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

03/27/2022: Port Arthur, TX

Supervises all Guest Service Staff to ensure all guests are assisted with any service issues, queries and complaints, as well as general ship, port, tour and travel information is provided.

03/28/2022: Columbia, SC

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.

04/19/2022: Waco, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Supervisor jobs

They must meet or exceed guest expectations on very occasion.

04/20/2022: Denver, CO

A skilled guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

03/04/2022: Ann Arbor, MI

Establish clear performance expectations.

02/13/2022: Laramie, WY

A top-notch guest service supervisor has an excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

02/18/2022: Mobile, AL

Ask customers to provide feedback on agents and customer service experience.

04/11/2022: Saint Paul, MN

Step 3: View the best colleges and universities for Guest Service Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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