Pay Range: $95,000 - $116,968 annual compensation

Job Posting Closing on: Monday, June 3, 2024

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. where our employees are dedicated to serving nearly 1,000,000 residents. Our commitment to exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability are values that set us apart.

A HR Workers’ Compensation Manager job is available in the Risk Division of the Human Resources Department. In this role, you’ll take charge of the workers’ compensation and return to work programs for the City covering 7,125 lives including our valued police and firefighters.

Success in the position demands demonstrated experienced in managing workers’ compensation and return to work programs, self-motivation, well-adapted to work under pressure while maintaining deadlines with speed, accuracy and a professional and compassionate attitude. The ideal candidate at times will need to timely respond to claims that can arise at any time.

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university with major course work in human resources management, industrial relations, public administration, business administration or a related field
• Five (5) years of human resources experience with an emphasis in workers’ compensation claims handling, claims supervision, brokerage of claims services and/or risk management
• Two (2) years of administrative and supervisory responsibility.
• Valid Texas Driver’s License
• Possession of, or ability to obtain a State of Texas Workers’ Compensation adjusting license within six months of employment

Preferred Qualifications:

• Professional Designation such as Certified Workers’ Compensation Professional or Workers’ Compensation Claims Professional
• Two years experiencing developing, analyzing and preparing workers’ compensation claims administration and analysis

The HR Workers Compensation Manager job responsibilities include:

• Manages daily operations of the workers’ compensation program in accordance with the self-insurance program, oversees third-party administrator files; assists with legal settlement strategies and processes, maintains files, records and other documents. Handles claims from inception to resolution. Responds to workers’ compensation claims request from third-party partners and attorneys. Reviews, monitors and provides recommendations and strategies to mitigate claims exposure and settlement claims.
• Claims management includes claims processing and research, medical case management, discovery coordination, legal case management, return to work programs and loss reporting Monitors claims activity and provides effective feedback to third-party claims administrator to optimize workers’ compensation program that includes attendance at TPA scheduled claim reviews in order to oversee handling of claims, work with Internal Parties and TPA on data exchange, maintain daily contact with TPA, maintain workflow tasks in a timely manner.
• Attends and participates in Benefit Review Conferences and Contested Case Hearings with the Texas Division of Workers’ Comp City’s with the City’s legal team where appropriate.
• Develops and implements training and communications for employees, supervisors, department heads and City management regarding workers’ compensation program.
• Provides guidance and advice in the development of claims services, functions, policies, programs and regulatory matters. Gathers, analyzes and reports complex workers’ compensation data. Prepares statistical workers’ compensation data and trending analysis. Creates and maintains databases for claims management as appropriate. Implements proactive solutions to current loss trends. Ensures claims are managed in compliance with regulatory requirements and guidelines. Informs management of large loss cases and performance of occupational health providers. Maintains regulatory reporting and documentation relating to occupational illness and injuries.
• Manages vendor contracts and maintain workers’ compensation budget.
• Work with team on development and contributing to overall safety program.