Pay Range: $25.15/hr. - $29.65/hr.

Job Posting Closing: Tuesday, January 2, 2024

Workdays & Hours: Monday – Thursday 7 am – 5:30 pm or Tuesday-Friday 7 am – 5:30 pm; Some evening/weekend work required.
Candidates must have flexible working hours, capable of working in diverse weather conditions. This position is a first responder in severe weather conditions/emergencies which will be subject to work after hours, emergency call-back hours, nights, weekends, and holidays, and will participate in an on-call rotation schedule.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Field Operations Crew leader job is available with the City of Fort Worth Transportation/Public works-Parking Compliance. The ideal candidate will be responsible for customer service, ordinance compliance, meter bagging, and permit checking. Adherence to established policies and procedures. The City of Fort Worth offers competitive salaries and an attractive benefits package, which includes life, health, and various additional coverage options, as well as a pension program for our career employees.

Minimum Qualifications:

• High school diploma/GED.
• Two (2) years of customer service experience, or operational activities related to parking and recordkeeping/report writing.
• Possess a valid “Class A – CDL” driver’s license with tank endorsement. Applications will be accepted without the tank endorsement; however, a tank endorsement must be obtained prior to the hire date if selected for hire.
• Must pass Drug Screen and physical.
• Valid driver's license.

Preferred Qualifications:

• One (1) year of supervisory experience.
• Microsoft Word, Excel, Access skills.
• 2-way radio operation or functioning in emergency situations.
• De-escalation skills.

The Field Operations Crew leader job responsibilities include:

• Communicate with the public about best parking practices which leads to safe and efficient use of on street curb space.
• Be able to know parking ordinances and ensure compliance with these ordinances.
• Issuing citations and warnings for non-compliance.
• Be able to lead Team when Supervisors are not on duty.
• Be able to ensure that items, task or responsibilities assigned to Parking Compliance technician (PCT) are completed.
• Be able to provide customer service by answering questions regarding directions, events, building locations and parking ordinances.
• The position requires significant periods of time working alone and therefore must exercise good time management, proper judgement, tact, and diplomacy when dealing with customers.

Working Conditions

Depending on the assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling, and lifting; depending on the assignment. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils, and workspace restrictions.

Physical Demands:

Heavy Work – Depending on assignment, positions in this class typically exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.