This position is eligible for a $3000 sign on bonus The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.

This float role is eligible for 6% premium pay. If you elect to transition out of the float position in the future you will forfeit this incentive.

This float role is also eligible for round trip mileage reimbursement paid from your designated home center to all other centers.

This is a worksite dependent position.

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others?

We’re looking for a Medical Assistant to join our fast-paced, customer-focused primary care / adult medicine / pediatric teams for Evernorth Care Group across the Phoenix Valley.

If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we’re sure you’ll love this position.

Work hours : Typically Monday-Friday 8 a.m.-5 p.m. Some hours may vary based on the location.

Primary Centers : Paradise Valley, Phoenix Central, South Mountain, Westridge

Secondary Centers : Arrowhead, North Valley, Palm Valley, Paseo, Sun City

Sun City West

Responsibilities :

• Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
• Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
• Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
• Provide excellent and friendly customer service through all avenues of communication.
• Document your efforts of all the care and information provided to our patients.
• Return patient calls, complete referrals, chart prep and forms management.
• Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
• Partner with the clinicians, your peers and the patients to meet the needs of the practice.
• Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
• All other duties as assigned.

Minimum qualifications :

Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination;

graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ( grandfather clause ).

• High school diploma or GED certificate
• Excellent customer skills, and care deeply about providing empathetic, quality care to customers
• Experience working with Microsoft Office and comfortable with data entry into our electronic health record system
• BLCS certification

Preferred qualifications :

• 1 year experience in the outpatient setting
• Bilingual (English / Spanish) skills
• Front office, Back office and Laboratory experience

Last updated : 2024-04-23