This position is eligible for a $2000 sign on bonus The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others?

We’re looking for a Medical Assistant to join our fast-paced, customer-focused primary care / adult medicine / pediatric teams for Evernorth Care Group across the Phoenix Valley.

If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we’re sure you’ll love this position.

Work hours : Typically, Monday-Friday 7 : 45 a.m.- 4 : 45 p.m.

Responsibilities :

• Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
• Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
• Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
• Provide excellent and friendly customer service through all avenues of communication.
• Document your efforts of all the care and information provided to our patients.
• Return patient calls, complete referrals, chart prep and forms management.
• Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
• Partner with the clinicians, your peers and the patients to meet the needs of the practice.
• Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
• Potentially cross train in the Front Office as well as the Laboratory (Phlebotomy)
• All other duties as assigned.

Minimum qualifications :

Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination;

graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ( grandfather clause ).

• High school diploma or GED certificate
• Excellent customer skills, and care deeply about providing empathetic, quality care to customers
• Experience working with Microsoft Office and comfortable with data entry into our electronic health record system
• BLCS certification

Preferred qualifications :

• 1 year experience in the outpatient setting
• Bilingual (English / Spanish) skills
• Front office / Phlebotomy experience preferred.

Last updated : 2024-05-13