The job profile for this position is Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

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Our people make all the difference in our success.

Evernorth Direct Health is an industry leading business providing custom care delivery and wellness services across four key business lines: Wellness Centers, Health Coaching, Wellness Events and COVID 19 solutions.

Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine healthcare as we know it. But we can’t do it alone.

True change takes all of us, united in a shared vision. Health is what drives us. But it’s just the start. Together, we can solve the problems others don’t, won’t or can’t.

Sound like you? Great! Here’s more on how you’ll make a difference:

• Provide onsite face-to-face customer coaching and support

• Identify customer health education needs through targeted health assessment activities.

• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.

• Empower customers to become an active participant in their own health outcomes.

• Assist Customer in overcoming barriers to better health

• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.

• May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.

• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.

• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.

This position is with Evernorth, a new business within the Cigna Corporation.

What we expect from you:

***Bilingual in Spanish is required***

• Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion

• Bachelor's degree in a health-related field. Master’s degree preferred.

• ***Registered Dietitian Certification required
• Current ACLS/BLS/CPR/AED Certification

• High energy level, with dynamic presentation skills is required.

• Positive role model in demonstrating healthy behaviors

• Passion for health improvement

• Ability to work independently

• Customer-centric focus

• Ability to proactively collaborate professionally with the client and other matrix partners.

• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients.

• Proven administrative abilities, with strong computer and software application skills.

Bonus points for:

• CHES (Certified Health Education Specialist)

• Motivational interviewing training/experience.

• Smoking cessation and diabetes experience.

Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.