Since 1925 The Child and Family Guidance Center has been serving children and families. We provide culturally informed mental health care and complementary supports, regardless of ability to pay. If you would like to be a part of our team and make a real difference in people’s lives. The Child and Family Guidance Center is currently seeking a full-time Care Coordination (Case Manager). 

The Care Coordinator is responsible for providing case management to children with complex emotional and/or behavioral health challenges using the Wraparound process. This position requires a bachelor’s degree in human services, a valid driver’s license and auto transportation to external locations.

The selected individual will be responsible for but not limited to the following Essential Functions:

• Provide Care Coordination Case Manager services to 10-12 children/youth with complex emotional and/or behavioral health needs. 
• Maintains fidelity to the Wraparound process when working with all assigned families. 
• Develops a crisis plan for each family served that guides the family to appropriate assistance, supports and services in the event of a family mental health crisis. 
• Assists the family with developing and convening monthly Child and Family Team Meetings (CFT) of traditional and non-traditional providers with the purpose of developing a Plan of Care (POC) that is culturally appropriate. 
• Ensures that plans of care and crisis plans are implemented appropriately and adapted by the CFT as needed to meet the multiple and changing needs of the child and family. 
• Provides weekly contact with families served and maintains strength-based, outcome focused documentation of all contacts. 
• Adhere to CFGC guiding principles. 
• Maintains a Wraparound Family Record (WFR) on all children and families receiving Care Coordination Services. 
• Successfully transitions families out of Care Coordination services by building natural supports, sustainable strategies and pro-active crisis planning. 
• Gather and submit data required by DCF in a timely manner. 
• Assists in program evaluations such as outcome measures and client satisfaction surveys to families and youth (children as appropriate) during service delivery and upon discharge from Care Coordination Service. 
• Works in conjunction with community providers such as DCF, Probation, Schools, etc., to ensure seamless, collaborative care coordination for children/youth. 
• Assists in identifying service gaps and in locating resources within the community. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Qualifications:

• A Bachelor’s Degree in Social Work, Sociology, psychology, or in the human service field 
• A valid driver’s license
• Must be fully vaccinated for COVID-19 virus, unless eligible for a medical or religious exemption.
• Auto transportation and ability to travel to and from care coordination family’s home on a regular basis
• Experience providing direct services as a case manager to families with complex behavioral health needs is preferred. 
• Cultural sensitivity, awareness and knowledge required as well as a strong familiarity of community resources preferred

Benefits: The Child & Family Guidance Center provides eligible employees with an extensive benefits package including:

• Medical and dental benefits
• Vision & Life Insurance
• Generous paid time off and holidays.
• Retirement savings plan options and additional voluntary benefits.

EEO Statement: The Child and Family Guidance Center is an equal opportunity employer, and does not discriminate on the basis of race, color, age, gender, national or ethnic origin, religion, sexual orientation, or physical disability. 

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

website: www.cfguidance.org