Since 1925 The Child and Family Guidance Center has been serving children and families. We provide culturally informed mental health care and complementary supports, regardless of ability to pay. If you would like to be a part of our team and make real difference in people’s lives. The Child and Family Guidance Center is currently seeking a full time Bi-Lingual Case Manager for our Mobile Crisis Intervention Services team. 

The Bi-Lingual Case Manager will assist MCIS clinicians in meeting the clinical needs of the families they work with by securing appropriate and necessary services to children ages zero to 18 experiencing a behavioral or mental health crisis. MCIS case manager’s goal is to support MCIS clinicians in serving children in their homes and communities to reduce the number of visits to hospital Emergency Departments and divert them from hospitalization if a lower level of care is a safe and effective alternative. 

The selected individual will be responsible for but not limited to the following Essential Functions: 

• Assist families in obtaining and connecting families with appropriate necessary services. This includes but is not limited to transportation, translation, advocacy, educational support, recreational and social support and other services as needed. 
• Provide Spanish interpretation/translation services as needed for Crisis Clinicians at mobile locations and/or virtually or by phone, as needed.
• Work as part of a team with MCIS clinicians to help children and their families by maximizing the smooth connection to long-term services. 
• Provide mobile crisis intervention with the MCIS clinician to a child and the family as needed to address child and family social and psychiatric problems that arise in the home, school or community.
• Provide outreach to other community agencies, school, courts and individuals as deemed appropriate. 
• Participate in weekly supervision and attend case conferences and team meetings. 
• Maintain accurate records of contact with families, note-taking during meetings and other case conference, assist in data collection, and contribute to quality assurance efforts. 
• Manage screening of 211 calls and Outpatient ECC calls as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Qualifications: 

• Bachelor’s degree in Social Work, B.S or B.A educational level.
• Must possess at least 2 years’ experience working with children and families with emotional and behavioral difficulties and their families.
• Knowledge about child development and parenting.
• Must have a driver’s license with access to a car and able to travel to travel within the greater Bridgeport and or Norwalk areas as needed. 
• Bi-Lingual Spanish Speaker is required.
• Ability to work collaboratively with others while meeting deadlines. 
• Able to work in an unstructured environment under pressure with intense emotional situations. 

EEO Statement: The Child and Family Guidance Center is an equal opportunity employer, and does not discriminate on the basis of race, color, age, gender, national or ethnic origin, religion, sexual orientation, or physical disability. 

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

website: www.cfguidance.org