We are currently looking for a Full Time Medical Support Technician Coordinator to join our Health Revenue Registration and Admissions Section team located at the Chickasaw Nation Medical Center.
Summary:
This position is located and obtained within the Chickasaw Nation Department of Health. The Coordinator will assist with support of management, providing aid for department projects, deadline expectations, and day to day functions regarding the Medical Support Technicians (MST's) team, which includes satellite clinics.
Responsibilities:
* Assists with day-to-day operations of the division or facility
* Assists with the composition and preparation of routine correspondence, drafts, and narratives
* Coordinates the interview/hiring process
* Monitors and approves IDP classes for assigned area
* Coordinates vendors, manufacturers and team regarding maintenance, repairs, updates and technology changes
* Coordinates the work of external consultants for the area assigned
* Actively participates in the planning and execution of facility events
* Submits work orders to the maintenance department
* Coordinates interdepartmental and intradepartmental communications
* Sends out text reminders for each holiday that the department is closed
* Sets up third party access for each employee and assist with third party resource training when needed
* Coordinates special projects as assigned
* Assists management in facilitating or conducting training employees and vendors on policies, procedures and guidelines
- Trains individuals or groups
- Develops or revises training materials and processes
- Assists with implementing new procedures, processes and or guidelines
* Flexibility in cross-training and providing coverage for clinic to clinic
* Serves as point of contact
* Assists with scanning QA as needed
* May assist in the completion of UAF's for staff
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* All other duties as assigned
Competencies:
Essential:
* Follow instructions, written or oral
* Adhere to all scheduling and attendance requirements
* Maintains strict confidentiality in all matters
* Must be detail-oriented
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Ability to multitask
* Communicates verbally with team, departments, guests and management
Skills:
Essential:
* Basic Computer skills
Experience:
Essential:
* 3 years directly related experience
Education:
Essential:
* High School, GED or Equivalent
Credentials:
Essential:
* Pass general background check
* Standard Driver's License
Working Conditions:
Essential:
* Works in an office setting
* Sitting up to 100% of shift
* Standing up to 25% of shift
* Walk up to 25% of shift
* Sometimes bend, kneel, stoop, push, reach
* Sometimes lift and or carry up to 15 lbs
* Pass pre-employment drug test