Position Title: Office Manager

Position Status: PT ~30hrs/wk

Job Summary

The Challenge Program is seeking an experienced Office Manager to join our team. The ideal candidate will be responsible for overseeing the daily operations of our office, ensuring efficiency and effectiveness in range of administrative tasks from receptionist duties and calendar management, to invoicing and processing payroll.

The position is less than full time, but access to benefits like paid time off may be negotiated. We offer a competitive salary commensurate with experience. If you meet the skill and qualifications listed below and are ready to take on a pivotal role in office management, we encourage you to apply.

To Apply: PLEASE EMAIL RESUME AND COVER LETTER TO INFO@CHALLENGEPROGRAM.ORG

A brief cover letter, or note to introduce yourself through the Indeed prompt is required for serious applicants

About The Challenge Program

Who we are: The Challenge Program is a non-profit construction training program with a special emphasis on youth with barriers to employment and urban revitalization.

Since 1995, we provide select Delaware youth ages 17 – 24 with full-time, paid training to learn construction and woodworking skills on real projects. We also provide GED services, comprehensive case management and job placement services.

In addition to being a highly successful job training program, Challenge Program is also a well-established construction company. We bid and execute construction and woodworking projects, which provide work for our trainee crews and allow us to generate revenue for our program. We have 3 crews of trainees working on site, 12 months a year.

Essential Functions and Responsibilities

Office and Programming Skills:

• Front desk receptionist duties, includes assist walk-in applicants and trainees
• Manage phone systems and correspondence (e-mail, letters, packages, etc.)
• Responsible for keeping a clean, organized, and equipped office
• Manage office supplies and equipment inventory
• Post updates and maintains Challenge Program website
• Perform essential duties to maintain program database, including data collection and data entry
• Assists staff as needed with the tasks and reporting needed for the successful management of current contracts
• Maintains a working knowledge of program enrollment and hiring process; assist all interested community members and applicants in accessing program information and applications
• Upholds detailed reporting standards of program, keep well-documented records
• Maintains organized filing system; ensures all necessary paperwork is organized in files and in compliance with individual contract requirements
• Responsible for keeping and posting a current TCP calendar, noting important events and date, sending reminders

Finance and Administration Skills:

• Responsible for accurate submission of biweekly payroll
• Responsible for basic human resources administration including onboard of new employees and trainees
• Use Quickbooks to enter and pay bills weekly; maintain organized vendor files
• Prepare and process invoices, manage all accounts payable and receivable, make bank deposits; collect, file and manage receipts, etc.

Direct Service Skills:

• Manage and implement all aspects of optional lunch program for Trainees
• Oversee and manage trainee locker assignments
• Assist with collection of trainee outcome documentation (ie. employment verifications)

Supervisory Responsibilities: N/A

Qualifications:

Education and Experience Requirements

• Minimum of two (2) years related experience or an equivalent combination of education & experience
• Experience with accounting software programs, Quickbooks preferred
• Proficient in Microsoft Office

Knowledge, Skills, and Abilities

• Strong organizational and planning skills with proven ability to multi-task effectively and meet deadlines in a fast-paced environment
• Ability to work independently with a high degree of reliability, accuracy, and productivity
• Demonstrated desire to work with at-risk youth and support the organization’s mission
• Excellent written and verbal communication skills
• Attention to detail and problem-solving skills
• Valid driver’s license required

Challenge Program values diversity and is committed to building a representative team inclusive to race, age, gender identity and expression, religion, color, sexual orientation, ethnicity, people with disabilities, veterans, and all qualified applicants.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 30 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Do you live in Delaware?
• Cover letter note to introduce yourself and tell us why you're the right candidate

Work Location: In person