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Support representative
The CCS Companies Portsmouth, NH
$47k-59k (estimate)
Full Time | Insurance 2 Weeks Ago
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The CCS Companies is Hiring a Support representative Near Portsmouth, NH

POSITION SUMMARY : Under general supervision complete daily task including creating scene diagrams, uploading files to Arbitration Forums, reviewing and forwarding emails to Arbitration Specialist regarding pending cases, and call Carriers to confirm payment of Arbitration Awards. ESSENTIAL FUNCTIONS :

  • Enter and work daily mail from Carriers, Clients and Arbitration Forums.
  • Call Carriers for payment status on arbitration awards.
  • Design scene diagrams for accident supports on arbitration filings.
  • Perform general clerical duties such as filing, faxing, typing, etc.
  • Communicate in writing and verbally (in person and / or via phone) with supervisors, managers, co-workers and clients.
  • Comprehend and execute verbal and written directions from supervisors and managers.
  • Frequently read and interpret information in written form and from a computer monitor regarding clients, debtors, policy and procedure, FDCPA laws, and company memos.
  • Participate in various problem solving and decision-making activities requiring skills such as listening, speaking, reading, writing, basic math and independent thinking.
  • Take on additional responsibilities as time allows.
  • E-file contentions. QUALIFICATIONS AND REQUIREMENTS :
  • Moderate typing skills of 40 WPM preferred.
  • Strong interpersonal and verbal communication skills.
  • Dependability and attention to detail.
  • Confidentiality.
  • Computer skills to include knowledge of Word and Excel
  • Ability to be receptive to feedback, willing to learn.
  • Ability to be receptive and responsive to change and to embrace continuous improvement.
  • Ability to maintain a predictable and consistent full-time work schedule. EDUCATION REQUIREMENTS :
  • High School Diploma or equivalent required
  • Last updated : 2024-05-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$47k-59k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/15/2024

WEBSITE

ccsusa.com

HEADQUARTERS

NORWOOD, MA

SIZE

500 - 1,000

FOUNDED

1966

CEO

STEVEN WEISS

REVENUE

$50M - $200M

INDUSTRY

Insurance

Related Companies
About The CCS Companies

The CCS organization provides expert solutions in the following focused specialties: Credit Collection Services (CCS): CCS is widely recognized as one the nations largest and most successful collection firms. Since our inception, we have tirelessly focused our resources in providing the most professional customer service approach to debt recovery. This is largely the reason high-profile creditors utilize our services coast-to-coast. CCS offers seasoned solutions to the following industries; Banking, Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and U...tilities. Customer Contact Solutions (CCS): CCS is a complete multi-channel contact center, offering clients a variable versus fixed cost solution. We provide Automated Voice Messaging programs utilizing advanced text-to-speech technology and inbound/outbound IVR functionality, free to end user and SMS text messaging, e-mail, as well as live agent / on-shore call center solutions. ClaimAssist (a division of the CCS Companies): ClaimAssist is one of America's largest revenue cycle management companies. We offer decades of experience servicing healthcare providers nationwide. We employ a dedicated team of experienced healthcare specialists who navigate the entanglements of the legal system to increase your reimbursement rates. We leverage proprietary system technology with industry best practices to ensure we achieve maximum reimbursement while identifying and appealing any short paid claims. To view our current job openings, please visit www.CCSCareers.com. More
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