Salary Grade: 18. SUMMARY. The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Responsibilities include: exercising sound judgment. guiding Banking Center team in delivering outstanding customer service. coaching, directing and developing staff. establishing and achieving growth goals. ensuring operational efficie...
Salary Grade : 18. SUMMARY. The Banking Center Operations Officer supports daily operations across Mutual Bancorp’s retail network, serving as a key liaison between departments and Banking Centers to ensure efficient issue resolution and coordination. The role includes monitoring operational performance, supporting training and communication efforts, and driving process improvements to align activities with strategic goals and enhance client expe...
Salary Grade: 18. SUMMARY. The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Responsibilities include: exercising sound judgment. guiding Banking Center team in delivering outstanding customer service. coaching, directing and developing staff. establishing and achieving growth goals. ensuring operational efficie...
SUMMARY. The Loan Quality Control Operations Coordinator I supports the Quality Control department by assisting with the post-closing and pre-closing review activities. This role ensures quality control processes are completed accurately, efficiently and in compliance with agency, investor and regulatory requirements. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES. Audits and analyzes mortgage loans to determine if Bank, Regulatory and investor guide...
Salary Grade: COMM. SUMMARY. The Home Loan Specialist plays a key role in helping our valued clients get where they want to be. The Home Loan Specialist will consult with each client, and using Fidelity Bank’s C.A.R.E. Process, the Home Loan Specialist will design lending solutions that meet each client’s home financing needs. The Home Loan Specialist will originate first and second mortgage loans and secure mortgage and home equity lines/loan ap...
Salary Grade: COMM. SUMMARY. The Home Loan Specialist plays a key role in helping our valued clients get where they want to be. The Home Loan Specialist will consult with each client, and using Fidelity Bank’s C.A.R.E. Process, the Home Loan Specialist will design lending solutions that meet each client’s home financing needs. The Home Loan Specialist will originate first and second mortgage loans and secure mortgage and home equity lines/loan ap...
Salary Grade: 12R. SUMMARY. In this customer-facing role, the Relationship Banker I will provide exceptional customer care to the Bank’s customers assisting them with banking transactions, addressing inquiries and assisting with problem resolution at a full-service Cape Cod 5 Retail Banking Center location. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES. Develops rapport with customers, greeting customers by name, understand account ownership types and...
Salary Grade : 13R. SUMMARY. In this customer-facing role, the Relationship Banker II will provide exceptional customer care to the Bank’s customers assisting them with daily transactions, inquiries, problem resolution and banking transactions at a full-service Cape Cod 5 Retail Banking Center location. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES. Develops rapport with customers, greeting customers by name, understand account ownership types and aut...
Salary Grade: 12R. Plus Retail Island Pay Differential. SUMMARY. In this customer-facing role, the Relationship Banker I will provide exceptional customer care to the Bank’s customers assisting them with banking transactions, addressing inquiries and assisting with problem resolution at a full-service Cape Cod 5 Retail Banking Center location. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES. Develops rapport with customers, greeting customers by name, u...
Salary Grade: 12R. Plus Retail Island Pay Differential. SUMMARY. In this customer-facing role, the Relationship Banker I will provide exceptional customer care to the Bank’s customers assisting them with banking transactions, addressing inquiries and assisting with problem resolution at a full-service Cape Cod 5 Retail Banking Center location. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES. Develops rapport with customers, greeting customers by name, u...
SUMMARY. The Process Excellence Business Process Automation Analyst I applies newly learned skills and techniques to solve various Bank operations automation needs. Works closely with BPA team members to learn the technical requirements of the position and evolve their approach to independently applying technical skills to create Business Process Automation (BPA) solutions using a variety of industry standard tools and processes. Analyst activiti...
