• Maintain communication with clients, opposing counsel, and other parties involved in the case.
• Prepare/Mail Welcome packets, address and report client concerns/issues related to the personal injury case.
• Monitors case status, timelines, deadlines, and issues
• Promotes relationships with clients and providers.
• Gathering/organizing all records, bills, liens related to the accident, confirming the accuracy of the charges and balances, providing health insurance and auto insurance to providers in a timely manner.
• Safeguard client records while maintaining HIPAA standards.
• Ensure that all final medical records are organized neatly, accurate, and complete.
• Prepare Demand packages or transfer files to litigation.
• Create digital copies of paperwork and store the records electronically.
• Process invoices for payments and make sure for which they are accounted.
• Transfer data into the company’s main system database

• Opening insurance claims including but not limited to subrogation, property damage or Veteran Affairs, Child support and probate court.
• Additional duties as assigned by management.

• Bilingual Spanish speaking preferred
• High school/GED diploma required.
• Knowledge of HIPAA regulations.
• Strong customer service skills.
• Legal experience required, personal injury experience preferred
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

• Paid time off and vacation time
• Medical, Dental, and Vision insurance.
• Company paid Long Term Disability and Life Insurance.
• Supplemental insurance (Short Term Disability, Voluntary Life, Hospital, Critical Illness, and Accident).
• 401k.
• Parking paid by company.

This is a full time position