BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately-held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

Despite the COVID-19 pandemic, ResideBPG was named a Finalist in the 2021 National Apartment Association (NAA) Best Places to Work awards, which recognize member organizations that foster a culture of collaboration, innovation and hard work. Further, the awards pay tribute to management companies and industry suppliers that have gone above and beyond to create safe and engaging work environments despite the challenges of the past year.

At BPG, giving our associates the BPG Experience is a top priority. Join us as a Residential Property Administrator.

Job Purpose

The Residential Property Administrator’s responsibility is to assist the Residential Operations Manager with administrative and reporting duties.

Duties & Responsibilities

Administrative Responsibilities:

• Assist the Residential Operations Manager in supervision of on-site staff toward achieving the financial and operational goals of the property.
• Work as liaison between Maintenance and residents to ensure that work orders are documented properly and handled in a timely manner.
• Process all approved renewals on a monthly basis and obtain a minimum of a 60% retention rate.
• Lease unit vacancies based on unit set aside and waiting list requirements.
• Create a sense of community with staff and residents.
• Responsible for rent collections of all monies and sending to corporate to be deposited within twenty-four (24) hours. Understand and execute no cash accepted policy.
• Assist with collecting paperwork for annual recertifications.
• Assesses late fees in accordance with company policy; collects delinquent accounts; send out delinquent/eviction notices; update notes on delinquency report daily; files evictions with the approval of Property Manager; attempts to obtain zero delinquency and reduce bad debt.
• Compiles and sends final move out statements to former residents; processes former resident accounts to the entity utilized by the community; submits collection accounts timely.
• Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion.
• Work closely with the Residential Operations Manager to ensure apartments are turned around quickly and ready for immediate leasing.
• Understand, interpret, and apply applicable Federal and State Housing Regulations.

Qualifications

• Must present a neat, professional, and positive image always.
• Superior communication and organizational skills required.
• Assertive character traits with the ability to maintain occupancy.
• Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork.
• Must be able to work well in a team environment.

Education

• High school diploma required.
• Bachelor’s degree in related field strongly preferred.

Experience

• No property management experience required.
• Working knowledge of Microsoft Office products.
• Tax credit/LIHTC experience not required.
• Working knowledge of Microsoft Office products, MRI software experience preferred.

Physical Requirements

• Requires prolonged sitting.
• Requires frequent operation of office equipment, such as a computer, copy machine, telephone, etc.
• Occasional stretching and / or bending to access file cabinets, office equipment, etc.
• Occasional standing and walking required.

Statement of Notices

Equal Employment Opportunity

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• MRI: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Wilmington, DE 19801 (Required)

Work Location: In person