Job description

Come Join our Team at The Brownwood Hotel & Spa and be a part of our story! We are a luxury AAA Four Diamond Property located in The Villages, FL is seeking a Full-Time Public Areas Housekeeping Attendant.

Job SUMMARY

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for serving guests at the level of service established by management.

The Public Areas Attendant maintains the cleanliness of the common areas such as lobby, public restrooms, fitness center, outdoor patios, guest corridors, stairwells and elevators, ensuring all areas of the hotel are kept clean and properly stocked to uphold our AAA Four-Diamond designation. The duties of the position are accomplished while delivering Raving Fans customer service to both internal and external customers.

Essential Job Responsibilities:

· Ensure an environment in which high standards of customer service and quality exist for our guest.

· Ensures each guest receives outstanding service by providing a friendly, professional environment.

· Maintains cleanliness throughout the hotel.

· Cleans the inside and outside general common areas of the hotel.

· Vacuums, dusts, mops, and organizes hotel areas.

· Takes garbage out.

• Assists housekeeping department with additional cleaning projects.

· Comply with all safety requirements of the job.

· Put the needs of the customer first while maintaining a positive attitude.

· Speak to every employee and guest you come in contact with.

· Exemplify The Brownwood Hotel & Spa standards of Excellence.

· Complies with Company Standards of Service as outlined by The Brownwood Hotel & Spa.

· Performs all duties and responsibilities in a timely and efficient manner.

· Treats guests, vendors, customers, and co-workers with professionalism and respect at all times.

Education:

· High School Graduate or equivalent preferred.

Experience:

· 1 to 3 year’s hotel housekeeping experience preferred. Will train.

BENEFITS & PERKS (Full-Time)

• Paid Time Off (PTO)
• Paid recognized Holidays
• Health & Wellness benefits
• Medical/Vision/Dental/401(K)
• Prescription
• HSA/FSA Options
• EAP
• Employee Discounts – Hotel, Spa & Wolfgang Puck Fine Dining
• Charter School program
• The Villages Passport Discount Card
• Rewards and recognition programs (we appreciate all that you do).

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands to finger, or feel objects, tools or controls, lift boxes, and luggage (up to 50 pounds), talk and hear. Vision abilities required by this job to be able to see dirt and hair.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to as an exhaustive list of all responsibilities, duties, and skills, required of this position.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position may require associates to be outside in extreme heat, cold, rain, and wind at times.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The associate is required to occasionally sit, stoop, kneel, crouch, reach with hands and arms or operate a computer. The associate is occasionally required to lift up to 50 pounds. While performing the duties of this job the associate is constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhausted list of all responsibilities, duties, and skills required.

The Brownwood Hotel is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Applicants have rights under Federal Employment Laws. Please see the attached posters for more detail about your rights: Equal Employment Opportunity is the Law (EEO), Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

Job Type: Full-time

Pay: $14.85 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person