24 Days PTO! - Use it, Cash it, Roll itPotential Company BonusesTuition Reimbursement 401k Retirement PlanHealth Insurance (Medical, Vision, and Dental)Healthcare and Dependent Care FSAShort and Long-Term DisabilityEmployee Assistance Program (EAP)Basic Life InsuranceSchedule:1st shift: Monday to Friday (7:30am - 4:00pm)3rd shift: Sunday to Thursday (11:00pm - 7:30am)Shift Differentials: Extra $1.50/hr. after 7:00pm; extra $2.00/hr. on the weekend Position OverviewResponsible for assuring that all hospital customers receive blood products as ordered, the transport of products is performed as efficiently and timely as possible, and that excellent customer service is delivered at all times. Responsible for the safe and effective distribution of blood and blood components and all aspects of the distribution process in accordance with AABB and FDA guidelines. Must work closely with the couriers to maintain customer satisfaction.Requires excellent customer service skills. Essential Functions Hospital Services Tasks:Ensures that all orders are filled and delivered in a timely mannerCoordinates routes and pickups to ensure timely processing and deliveryPerforms all procedures for the shipping and receiving of blood componentsAssists in inventory management and stock rotation of blood and blood componentsProvides support to hospital blood banks served by the blood centerEnsures that all orders are filled and delivered in a timely mannerPerforms modifications of blood products as expected (irradiation, washing, freezing, etc.)Works closely with couriers for most efficient routesWorks with others to fulfill the mission of The Blood ConnectionGeneral Work Practices:Practices good customer service relations with co-workers, clients, and the general publicOperates company vehicles in a safe mannerProduces accurate, precise, and legible documentationPerforms on-call duties as assignedPerforms housekeeping duties as needed to keep a clean and orderly work area andOther duties as assigned or requiredMinimum QualificationsHigh School Diploma or GEDValid Driver’s License with no major infractions and dependable transportationAbility to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workersAbility to organize and prioritize workload and meet deadlinesAbility to establish and maintain effective working relationships with staff, management, and peers.Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lifting and/or pulling/pushing up to 50 poundsStanding or walking for an extended periodBending and twisting