1 Donor Care Technician Job in Seneca, SC
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The Blood Connection is Hiring a Donor Care Technician Near Seneca, SC
- 24 Days PTO! - Use it, Cash it, Roll it
- Potential Company Bonuses
- Tuition Reimbursement
- 401k Retirement Plan
- Health Insurance (Medical, Vision, and Dental)
- Healthcare and Dependent Care FSA
- Short and Long-Term Disability
- Employee Assistance Program (EAP)
- Basic Life Insurance
- Enhances and maximizes The Blood Connection donor experience by welcoming and registering donors as well as performing donor health history and physical assessment.
- This position has advancement opportunities which provides paid on-the-job training to become a Phlebotomist for The Blood Connection.
- As the first impression of the organization, must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection.
- Must have excellent customer service skills and must be able to work varied hours including working weekends.
- While not desirable and is avoided when possible, must be able to adapt to a work schedule that may change with less than 24 hours’ notice.
Greeting Donors and Guests:
- Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience
- Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act
- Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience
- Assesses donor eligibility by performing computer verification
- Screens prospective donors through medical history, mini physical, and testing results
- Provides educational material
- Performs the donor health history and physical assessment according to current standard operating procedures
- Selects proper material for blood collection
- Escorts donor through next phase of collection and ensures proper handoff to collections team member
- Maintains facility appearance (organization and cleanliness of storefront donor areas) by assuring that all storefront areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)
- Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances
- Communicates the TBC vision of donor experience to patrons
- Capable of conveying the organizational values
- Capable of conveying the operational mission
- Engages donors in conversation and makes them feel important
- Stays “close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance
- Reports to management all observations that may tarnish a donor’s experience. Immediately contacts management if the donor appears disgruntled or unsatisfied
- Extends appreciation and gratitude to donors
- Completes TBC Donation Experience Training
- Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient
- Provides professional, courteous, and prompt service
- Performs reception and telephone duties as assigned
- Performs donor collection support tasks (as indicated by appropriate training and release-to-task)
- Stocks donor screening room
- Participates in TBC sponsored blood drives and other special events
- Other duties as assigned or required
- High School Diploma or GED
- Customer service experience preferred
- Valid Driver’s License with no major infractions and dependable transportation
- Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
- Ability to work with all levels and in a diverse work environment
- Ability to establish and maintain effective working relationships with staff, management, and peers
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting and/or pulling/pushing up to 50 pounds
- Sitting, standing, or walking for an extended period
- Bending and twisting
Job Summary
Full Time
Ancillary Healthcare
$58k-77k (estimate)
04/13/2024
04/29/2024
thebloodconnection.org
DURALEIGH, NC
200 - 500
1962
LARRY HALL
<$5M
Ancillary Healthcare
Related Companies
The job skills required for Donor Care Technician include Customer Service, Standard Operating Procedures, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Donor Care Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Donor Care Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Donor Care Technician positions, which can be used as a reference in future career path planning. As a Donor Care Technician, it can be promoted into senior positions as a Laboratory Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Donor Care Technician. You can explore the career advancement for a Donor Care Technician below and select your interested title to get hiring information.
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