Description

Position Overview:

We are currently seeking a dynamic and passionate Community Manager to oversee the day-to-day operations of Bainbridge Market Commons in Frederick, MD. The ideal candidate will possess a strong background in property management, exceptional customer service skills, and a knack for fostering a sense of community among residents. As the face of our refined luxury living, the Community Manager will play a pivotal role in ensuring resident satisfaction, maintaining property standards, and driving leasing efforts.

Requirements

• Serve as the primary point of contact for residents, addressing inquiries, concerns, and requests promptly and professionally.
• Maintain the highest standards of resident satisfaction by fostering a welcoming and inclusive community atmosphere.
• Oversee all leasing activities, including conducting tours, processing applications, and executing lease agreements.
• Implement marketing strategies to attract prospective residents and maximize occupancy levels.
• Collaborate with the maintenance team to ensure timely resolution of maintenance issues and upkeep of property amenities.
• Develop and manage the community budget, ensuring financial goals are met while delivering exceptional service.
• Conduct regular inspections of the property to identify areas for improvement and ensure compliance with safety and cleanliness standards.
• Coordinate resident events and activities to enhance community engagement and foster a sense of belonging.
• Stay abreast of market trends and competitor activities to identify opportunities for enhancing the property's competitive edge.

Qualifications:

• Bachelor's degree in Business Administration, other related field, or equivalent work experience preferred, 
• Minimum of 3 years of experience as a Community Manager, preferably in a luxury residential setting.
• Strong leadership skills with the ability to motivate and mentor a team.
• Exceptional communication and interpersonal skills.
• Proven track record of delivering superior customer service.
• Proficiency in property management software and Microsoft Office Suite.
• Knowledge of fair housing regulations and leasing practices.
• Ability to work flexible hours, including evenings and weekends as needed.

Benefits:

• Competitive salary and bonus structure
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid time off and holidays
• Ongoing training and development opportunities

Join Our Team:

If you are passionate about providing exceptional living experiences and thrive in a fast-paced, luxury environment, we invite you to apply for the Community Manager position at Bainbridge Market Commons. To apply, please submit your resume and cover letter detailing your qualifications and interest in the role. We look forward to hearing from you!

The Bainbridge Companies is an equal-opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you’d like more information on your EEO rights under the law, please visit www.EEOC.Gov.