The Arc, Oneida-Lewis Chapter is seeking an Operations Manager to join our Progress Industries Business Enterprises team! Ensure the operation functions efficiently to meet the production schedule while maximizing productivity. In addition, provide exceptional customer service to all customers and contract holders.

Responsibilities:

• Supervise all staff and additional temporary positions at times of increased production in the location. Set production expectations and ensure individual accountability.
• Develop the production schedule based on customer activity. Communicate plans with co-workers and implement the production schedule with a staffing plan.
• Maintain the financial stability of the business operation by monitoring costs, scheduling, staffing, quality controls, and output.
• Identify opportunities for operational enhancements of the location.
• Provide superior customer service by maintaining relationships with customers, responding efficiently and efficiently, and facilitating an environment conducive to customer growth.
• Oversees all shipping and receiving for the location. Work with customers and co-workers to schedule appropriate timing for both shipping and receiving. Load and unload trucks when needed.
• Maintain appropriate documentation for jobs completed in location. (i.e., time study sheets, job analysis, SDS.)

Qualifications:

• Associate's Degree and five (5) years of experience in a manufacturing and warehousing facility. or
• High School Diploma and Two (2) plus years of demonstrated experience in middle management.

The Arc, Oneida-Lewis Chapter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.