Description

SUMMARY: Assists in the investigations of incidents involving people supported and program quality, in adherence to applicable laws, regulations and agency policies. Assists in the continuous development of quality standards and in the maintenance of CQL accreditation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Conducts investigations and writes reports on notable occurrences, significant incidents, and allegation of abuse incidents.
• Assists staff in the classification of incidents and ensures proper notifications.
• Assists Director of Quality Management in training staff in regulation and agency policy, and in the development of trend reports. 
• Maintains knowledge of all pertinent laws and regulations including but not limited to NYS Mental Hygiene Law regarding standards of quality of program. Attends all training in investigations and regulatory compliance.
• Attends and presents incident investigations at monthly Incident Review Committee meetings.

Benefits include but not limited to:

• 401K Employer Match
• Health, dental and vision insurance
• Group Life Insurance
• Paid Time off
• Tuition Assistance
• 11 paid Holidays

Requirements

EDUCATION and/or EXPERIENCE: Bachelor’s degree preferred; Or equivalent education and experience at hiring managers discretion- High School Diploma/GED equivalent required with 5 years investigatory experience and/or 5 years in the DDSO Field

About The Arc: The Arc Madison Cortland is a non-profit agency whose sole purpose lies in the support of people with special needs. We provide leadership in the field of disabilities, supporting people in every manner possible, and developing the necessary human and financial resources to allow all members of our community to achieve their full potential. 

The Arc of Madison Cortland is an Equal Opportunity Employer. All candidates for employment and employees receive equal consideration without regard to age, race, religion, color, national/ethnic origin, gender, gender identity, marital status, disability, military/veteran status, criminal conviction status (provided such conviction does not prevent the employee from being eligible to hold the position or pose a danger or threat to the individuals we support), pregnancy, domestic violence victim status, paid family leave or family medical leave status, sexual orientation, genetic information, or any other characteristic protected by law.