Description

Looking for an opportunity to advance your career as a Desktop Technician? Our company is seeking a skilled and passionate Desktop Technician to join our team. As a key member of our team, you will be responsible for providing technical support for desktop hardware and software issues at a single client site.

Responsibilities:

• Install, configure, and troubleshoot desktop hardware, software, and peripherals for clients

• Provide technical support for desktop hardware and software issues for clients

• Manage client workstations

• Provide support for on-site clients

• Perform upgrades on client systems

• Collaborate with other technical teams to resolve complex issues

• Document all technical support activities in ticketing systems

• Maintain accurate inventory records of all client equipment

Why work with us:

• 100% Employee-Owned Company

• Opportunity to work in a dynamic and growing city with a great quality of life

• Competitive salary and benefits package

• Opportunity for growth and advancement

• Positive and supportive work environment

• Chance to work with a dedicated and passionate team

• Positive company culture and management

• Vacation and PTO

• 401(K) and Employee Stock Ownership Plan

If you are passionate about providing exceptional customer service and have a strong technical background, we want to hear from you!

This is a full-time position with a full benefits package. 8 AM to 5 PM Monday to Friday schedule.

Requirements

· 1 years of experience in a desktop support role

· Proficiency in Microsoft Windows and Office applications

· Knowledge of Windows Server and Active Directory

· Experience with remote access tools and remote support

· Strong communication skills and the ability to work with clients in a professional manner.

· Ability to work independently and as part of a team.

· IT Industry certifications such as CompTIA A , Network are appreciated

· Valid driver’s license and reliable transportation is necessary.