19 FRONT DESK ASSOCIATE Jobs in Saint George, UT
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The Advenire - St. George is Hiring a FRONT DESK ASSOCIATE Near Saint George, UT
JOB SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Verifies the guest's method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest.
RESPONSIBILITIES:
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Knows room locations, types of rooms available, and room rates.
- Must be sales minded. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's.
- Communicate services and amenities of the hotel to guests.
- Obtain proper identification for tax-exempt guests and attach the form to registration card.
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Attends department meetings.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Other duties as necessary and assigned by management.
REQUIREMENTS:
- Ability to walk or stand for long periods of time as customary in a hotel front office environment.
- Ability to communicate effectively both verbally and in writing.
QUALIFICATIONS:
- High School diploma or GED desired.
- Previous experience in a hotel environment or customer service required.
Job Summary
Full Time
$31k-40k (estimate)
05/05/2024
05/15/2024
The job skills required for FRONT DESK ASSOCIATE include Customer Service, Front Office, Commitment, Communicates Effectively, Housekeeping, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT DESK ASSOCIATE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT DESK ASSOCIATE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FRONT DESK ASSOCIATE positions, which can be used as a reference in future career path planning. As a FRONT DESK ASSOCIATE, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT DESK ASSOCIATE. You can explore the career advancement for a FRONT DESK ASSOCIATE below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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