The 9 Group is currently seeking an experienced General Manager for our Hampton Inn in Oak Ridge, TN. The 9 Group is a Knoxville based company specializing in Hilton branded property management and development. We offer an award-winning culture and an unequivocal environment that empowers our leaders to thrive and grow themselves as well as those around them. We own and operate several Hilton products in the Knoxville and surrounding markets and have deep roots within the community. Please visit our Linked-In page at the9.group for more information of our company.

The Hampton Inn in Oak Ridge is a beautifully renovated 61 room hotel in Knoxville’s vibrant Oak Ridge sub-market. The hotel is consistently a leader in occupancy and ADR while scoring outstanding in Hilton’s QA inspections.

Our General Managers are the top leaders in our market. We are seeking a hospitality professional with a proven track record of success and experience within the major hotel brands. Our ideal candidate will be sales and service focused with the ability to manage multiple facets within the hotel. The primary function of our General Manager is to be the leader of the team and to drive sales through service, marketing, community involvement, and all available revenue segments.

Core Duties:

• Have the ability to lead a highly effective team which exceeds our guests’ expectations and meets all company and brand standards. What makes our properties exceptional are the leaders and their teams.
• Have the ability to develop, administer, and control the property’s revenue and expense budgets.
• Have the ability to develop a sales strategy based on historical and future trending data that attains given revenue goals.
• Have the ability to maintain a positive online reputation with third party review sites by ensuring guest satisfaction.
• Have the ability to develop an annual forecast and meet or exceed agreed upon goals within a 10% variance.
• Have the ability to facilitate the daily revenue management strategies ensuring maximum market penetration.
• Have the ability to the ability to manage all the daily operations of the Front Desk, Housekeeping, Maintenance, Breakfast, Sales, and Executive departments through a hands-on leadership style.
• Have the ability to serve as the on-site HR manager adhering to strict local, federal, and company policies.
• Have the ability to work extended hours and weekends when necessary.
• Have the ability to achieve outstanding quality assurance scores during brand inspections.

Our hotel family strives to be a beacon for talented hospitality professionals who are looking to grow to their full potential. If you are an entrepreneurial leader looking for a challenging but rewarding career in hospitality, we would be delighted to meet with you regarding this opportunity!

Requirements:

• Minimum of 2 years Hotel Management experience, preferably within the Hilton brand.
• Must have a proven track record of success with service scores and market share penetration.
• Standard knowledge of state and local laws as well as all major federal employment laws.

Benefits:

• Paid Vacation time accrued by years of service
• Health, Vision and Dental Insurance
• Bonus plan based on revenue, SALT scores and QA inspections
• Team member travel rates at Hilton properties worldwide
• Friends and Family rates for up to 10 people of your choice
• 401k

Relocation is negotiable.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Oak Ridge, TN 37830: Relocate before starting work (Required)

Work Location: In person