Sales Coordinator 

Mr. Rogers once said: “Play gives children a chance to practice what they are learning.” At Thames & Kosmos, we 100% agree! For the past 22 years, we have dedicated ourselves to providing toys and games that are both fun and educational. We believe that authentic learning experiences combined with hands-on exploration are a powerful way to engage curious young minds, and to keep them hungry for knowledge as they continue their journey into adulthood. Whether it’s building a robot, playing a board game, or performing a magic trick, we hope our products empower kids to take risks, experiment, innovate, cooperate, problem-solve, and embrace the process of trial-and-error. 

The Sales & Marketing team at Thames & Kosmos is responsible for connecting the decision-makers in both retail and consumer communities to our story about who we are, what we do, and why it’s important. A position on this team requires a unique mix of creativity and administrative skills, as well as a true passion for our mission and product.

If you’re looking for a career that will challenge you to grow, make a difference in the lives of young people, and recognize your contributions as a valued member of our team, then please read on!

Job Description

This position reports to the Director of Sales and supports the Sales & Marketing team. Primary responsibilities include, but are not limited to:

• Responding promptly and professionally to incoming wholesale and retail customer inquiries via phone and email

• Acquiring and applying comprehensive product knowledge of our entire catalog

• Preparing sales documents, training tools, and other supporting materials
• Managing eCommerce & dropship partner inventory, item data, and digital assets
• Becoming proficient with Key Account Vendor Portals and reporting tools
• Prospecting, vetting, and onboarding with potential, new, and existing accounts
• Generating unique content and messaging for email blasts and other marketing initiatives
• Entering and maintaining account information, item data, and sales reports

• Organizing and managing the logistics (i.e. shipments, housing, transportation) for tradeshows, gift shows, consumer shows, and/or customer meetings; some travel and physical labor required

• Coordinating semi-annual mailings and sample shipments

• Assisting with general customer service and wholesale order processing, as necessary

We are looking for an individual with these qualities:

• Excellent organizational, time-management, and follow-up skills

• Ability to stay calm and work effectively under tight deadlines

• Exceptional verbal and written communication skills

• Strong editing and copywriting skills

• Sound critical thinking and problem-solving skills

• Self-starter who can work independently, but knows when to bring management team into the decision-making process

• Fast learner; can learn, retain, and apply information quickly and efficiently

• Ability to remain calm, positive, and effective in high-energy, high-expectation situations of urgency

• High-degree of computer literacy; must be proficient in MS Word, Excel, Outlook, PowerPoint

• Bachelor’s Degree required

• Experience with SAP Business 1 and Adobe Creative Suite is a plus

Compensation

• Commensurate with experience.

• Full-time, based on 40-hour workweek

• Full company-paid health insurance, dental, and vision after successful completion of trial period

• Generous vacation and sick day policy

• 401K available after one year of employment

• Plus additional benefits

To Apply: No calls please. Submit all information below; incomplete applications will not be accepted.

• Resume

• Cover letter

• Email and phone number for three references. At least one of your three references must be a previous employer, manager, or supervisor.