We're hiring a Food and Beverage Director!

At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you’re just kickstarting your career or have a long-standing passion for hospitality and customer service, there’s an exciting new opportunity for you at Ed Oliver. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they’ve left our premises.

$54,000 sales commission on F&B sales

Responsibilities

• Daily management of Front of House F&B Department
• Assist General Manager with banquet and event sales
• Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
• Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
• Hires, supervises and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
• Conduct training and refresher classes for all Front of House F&B personnel in the correct procedures
• Daily oversight of Front of House F&B accounting procedures
• Forecasting and budgets pertaining to F&B operation
• Maintaining cost controls and conducting a monthly inventory
• Implement and maintain F&B sales/marketing programs
• Develop and implement marketing program to increase banquet business
• Alcohol and beverage ordering – follow PO buying process
• Quality assurance, guest service and training of all employees
• Uphold Troon Food and Beverage policies
• Institute and implement all Troon Human Resources guidelines
• Coordination between all departments
• Develop and implement creative strategies to increase revenues
• Plan and coordinate special events and functions
• Responsible for overall guest satisfaction
• Ensure all employees are conducting themselves in a professional manner
• Perform daily walk-through to ensure full compliance with the Department of Health regulations
• Complies with applicable health, alcoholic beverage, fire and other local/state laws
• Closing procedures and appropriate cash handling practices

Education and Experience Requirements

• College degree preferred
• Must have related experience in F&B; club environment preferred
• Knowledge of pertinent health regulations and liquor laws
• Must have food and beverage/a la carte and banquet experience
• Must have proven management experience
• Must be highly organized, efficient and detail-oriented
• Must have exceptional interpersonal and communication skills
• Must have strong customer/guest orientation
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint

Working Conditions

• While performing the duties of this job, the employee is regularly required to reach with hands and arms.
• The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls
• They will occasionally be required to balance, stoop, twist upper body, kneel, and climb
• The employee must be able to lift and/or move up to 50lbs occasionally
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Moderate exposure to extreme cold, heat, working outdoors, chemicals, pesticides, gasoline, vibration, pollen, dust, mechanical hazards and electrical hazards
• Noise level is typically moderate to loud
• Work extended hours during golf and holiday season
• Work weekends and holidays