R esponsibilities and Duties include but are not limited to:

• Post payments and charges
• Contact payers for claims status, follow-up denials, or partial payments
• Obtain payer requirements for timely adjudication of claims
• File claims with appropriate documentation attached
• Process all incoming and outgoing correspondence as assigned
• Verify, adjust, and update Accounts Receivable (A/R) according to correspondence received from insurance company
• Help facilitate interoffice communication on error and denial trends
• Initiate the review/appeals process on disputed claims
• Research credit balances and initiate refunds as required
• Document all activity in the patient’s account
• Answer Accounts Receivable phone inquiries
• Available to assist patients/staff with questions or collection needs
• Perform other duties as assigned