2 Interactive Teller Operations Specialist (Part Time) Jobs in Denton, TX

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Interactive Teller Operations Specialist (Part Time)

Texas Regional Bank

Denton, TX | Part Time

$31k-37k (estimate)

4 Months Ago

Teller Operations Specialist (Part Time)

Texas Regional Bank

Denton, TX | Part Time

$33k-39k (estimate)

2 Months Ago

Interactive Teller Operations Specialist (Part Time)

$31k-37k (estimate)

Part Time | Banking 4 Months Ago

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Texas Regional Bank is Hiring an Interactive Teller Operations Specialist (Part Time) Near Denton, TX

Position Summary

An Interactive Teller Operations Specialist provides superior quality customer service and a positive banking experience for customers through live video feed interaction. The Interactive Teller processes transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers, balancing teller drawer and other assistance as requested. They ensure accurate and timely processing of transaction in accordance with established teller policies and procedures.

Principal Duties and Responsibilities

Excellent customer service and interpersonal skills demonstrated through live video feed interaction.

Assist customers with all routine teller machine transactions including but not limited to cash and check deposits, cash withdrawals, transfers, loan payments and account balance inquiries.

Maintain accurate details of each transaction.

Ability to multi-task while maintaining attention to detail and operating multiple computer programs to ensure transaction integrity.

Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.

Prepare daily general ledger entries.

Assist customers/potential customers with account or product inquiries.

Balance teller drawer, verify accuracy of posted transactions.

Promote the bank’s products and services; consistently cross-sell bank products at every opportunity.

Consistently present a professional image while conveying a positive banking and customer service experience in effort to solve customer problems.

Promote and maintain positive relations with all contacts, customers and potential customers.

Other Responsibilities

Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures.
Must have excellent analysis, observation and decision making skills.
Individual should be able to work under high pressure situations and a stressful atmosphere and then should remain composed.
Comply with federal and state regulations as well as all established Bank policies and procedures.
Other duties as assigned.

Qualifications, Education and Experience Requirements

A self-starting individual who possesses the following skills: High School Diploma or G.E.D. and at least six (6) months prior experience in the retail industry.
At least six (6) months of cash handling experience
Strong customer relations and interpersonal skills are essential.
Ability to use a personal computer and knowledge of Windows based software.
Skills should include typing, PC, 10-key calculator, and ability to handle large quantities of currency.
Good problem solving skills and solid decision making, effective communication, prioritization and organization of work activities.
Mental concentration is necessary for handling frequent interruptions and working in a fast paced environment.
Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 25 pounds.
Must be able to work flexible hours as scheduled Monday through Saturday.
Must be able to be physically present in the Bank to perform job duties.
Texas Regional Bank is an Equal Opportunity Employer.