Job TitleProgram Specialist II Agency Texas A&M University Department Bush School Of Government And Public Service Proposed Minimum Salary$3,910.40 monthly Job LocationCollege Station, Texas Job TypeStaff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are The Bush School of Government and Public Service opened its doors on the Texas A&M University campus in 1997. The university’s service and leadership ideals reflect those of our namesake, George H.W. Bush, whose philosophy that “public service is a noble calling” is a guiding force in our curriculum, research, and student experience. In January 2021, the Bush School launched its Washington, D.C. teaching site to draw upon the wealth of resources in the nation’s capital. Additionally, the Bush School’s online certificate and degree programs offer the convenience of global access with the valuable connection and networking of in-person residency weeks, as a leading international affairs, political science, and public affairs institution, the Bush School prepares students to become principled leaders in their fields and to reflect the value of public service throughout their careers. What we want The Program Specialist II recruits and advises online graduate students within the Bush School concerning their career goals and academic requirements; provides information on and refers students to University resources that can assist in meeting their needs or solving problems; may supervise projects. This Program Specialist II reports to the Assistant Director of the Bush Schools Office of Extended Education and provides direct support for the instructional enhancement activities for the Office of Extended Education (OEE). If you are looking for your next pivotal role in your career, consider this one and apply. What You Need To Know Compensation: Minimum salary starting at $46,924.81 Resume: A cover letter and resume are strongly recommended. Other Factors: Ability to travel occasionally. Work beyond normal office hours and/or work on weekends. Required Education and Experience: Bachelor’s degree or equivalent combination of education and experience Two years’ experience in advising, recruiting, teaching, coaching, Student Affairs or other related area. Required Knowledge, Skills, and Abilities: Working knowledge of spreadsheets, word processing, and information systems software. Excellent interpersonal and communication skills. Ability to plan and organize effectively. Ability to multi-task and work cooperatively with others. Knowledge of student information systems, degree planning, and degree audits. Ability to present information clearly and concisely. Ability to work with sensitive information and maintain confidentiality. Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Qualifications: One or more years’ experience in advising nontraditional graduate and distance education students. Two or more years of higher education academic advising experience. Experience using a CRM preferably Salesforce. Recruiting experience at conferences, symposiums, graduate and professional school fairs, career fairs, and other events. Working knowledge of Salesforce customer relationship management (CRM) platform, spreadsheets, word processing, Banner 9, and Howdy. Highly organized and able to manage multiple tasks concurrently. Valid class “C” vehicle operator’s license. Essential Duties/Tasks: Graduate Academic Advising - Provides academic advising for graduate students. Advises for course selection, registration, academic planning, educational goal setting, add/drop and withdrawal procedures, scholarship and financial aid processes, degree plans, and certificate completion. Manages for academic requirements and implements intervention strategies for students who receive academic alerts or who need assistance in maintaining or improving their academic standing. Facilitates timely degree plan and graduation application submission. First point of contact for all Executive Masters students. Online Course Support and Retention - Provides the Bush School Online students with assistance in course issues related to online technologies and participation requirements in online courses with the intent to provide superior support and ensure continuous enrollment. Identifies challenges to program retention and provides resources to help ensure continuous enrollment. Reaches out to students not participating in online courses to encourage them and assist if they are having technical issues. Provides quality checks for online courses before release. Career and Resources Advising - Advises students concerning career goal options and career resources. Provides information about and refers students to University resources that can assist in meeting the students’ needs and goals. Student Event Support - Assists and supports student residency weeks, graduation celebrations, and various other student events. Program Recruitment - Promote and recruit for Online Extended Education Programs offered by the Bush School of Government & Public Service. Performs additional duties as assigned. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more. Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Affirmative Action/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Orientation Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice