Department
IT Enterprise Applications
Proposed Minimum Salary
Commensurate
Job Location
Corpus Christi, Texas
Job Type
Staff
Job Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CC's beautiful campus is located on a 240 acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.
From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.
GLIMPSE INTO THE JOB
The IT Business Analyst II, under general supervision, performs complex and specialized business analysis support functions, such as troubleshooting, research, de-bugging, and problem solving.
OPPORTUNITIES TO CONTRIBUTE
Liaises with client department and IT staff. Serves as a point of contact for complex questions or requests.
Collects, analyzes, reviews, documents, and defines system scope based on business needs and requirements.
Assesses client needs through direct interaction, mapping current and future business processes, and looking for opportunities to develop and improve the business through the effective use of technology. Creates detailed functional and technical system specifications. Designs data reporting and business intelligence systems to meet client needs.
Develops training for end-users.
Documents current business process and prepares business and technical requirements for new or existing individual applications or module functions.
Documents business requirements and creates detailed functional and technical system specifications. Documents test statistics, metrics, and results.
Participates in the planning and testing of system configuration and maintenance. Implements complex patch and upgrade testing.
Implements complex testing of reports and scripts.
WHAT YOU WILL NEED
Bachelor's degree in applicable field or equivalent combination of education and experience.
Three years of related experience in business analysis.
Knowledge of word processing and spreadsheet applications. Knowledge of advanced process analysis, troubleshooting, problem solving, client relations, requirement assessment and analysis, project management methodology, context and interrelationships, and proficiency in Information Technology Interface Library (ITIL).
Ability to multitask and work cooperatively with others. Excellent written communication, analytical, interpersonal, and organizational skills.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.